Charlton Place Rehabilitation & Health Care Center

Charlton Place Rehabilitation & Health Care Center
Yext Power Listing.

Chamber Rating

Verified Member
4.0 - (64 reviews)
44
6
0
0
14
Read Our 64 Reviews

Chamber Rating

Verified Member
4.0 - (64 reviews)
44
6
0
0
14
  • Jonathan Vancoille

    The Assisted Living Side is good, the Rehab side is horrible and twice have caused more harm than good for my family members. They do not bathe the patients properly, they do not ensure medications are correct, they are careless and negligent. If you have a family member there watch them like a hawk! The administrator there named Elise is useless and avoids addressing issues.Once they find out a family member will hold them accountable they will force the patient out so they don't have to deal with them.
    Mar 27th, 2024

  • Felicia Mackey

    Charlton Place has its ups and downs just like some of the staff. Some are compassionate and consistent when others are just downright lazy and rude. They label the residents and one prime example is my husband is always informed that he isnt as bad as they say he is. Who is telling the other workers about the residents? They should be letting them know their likes and dislikes. They should get to know them personally and perform their own opinion. Some staff members have attitudes towards the residents. A nursing home is not going to be a bed of roses but at least make the residents feel like they are in a family environment. You should not work with people if youre not a compassionate person. Another thing - if youre trying to reach someone at the facility and they look at the caller ID and see a certain name - they will not answer. Ive had someone walk in the facility and I would call - they looked at the phone and ignored it. Its bad when you have to directly message administration staff in order to get results. It gets better then it gets worse. Then when you say something about it youre scared that your family member will be retaliated against. He cannot actually do anything for himself so he depends on them 100%. Do some care? Im still stuck on that one after the 2 years he has been there. Im just glad he has a voice. THE CNA STAFF ARE FULL OF WORKPLACE BULLIES!! THEY GO INTO THE RESIDENTS ROOMS WITH ATTITUDES THAT THEY DON'T WANT TO BE THERE. OTHER SUPPORT STAFF ARE SCARED OF THE BULLIES. SOME OF THEM DO NOT ATTEND TO RESIDENTS NEEDS AT ALL. THEY SPREAD RUMORS ABOUT THE RESIDENTS. THEY TELL THE RESIDENTS WHAT THEY ARE NOT GOING TO DO. THEY ARE NOT HELD ACCOUNTABLE FOR THEIR ACTIONS. RESIDENTS ARE NEGLECTED AS THEY STAND AROUND GOSSIPING AND SMOKING OR JUST DOING NOTHING.
    Mar 25th, 2024

  • Naomi Chamblee

    If there was a choice to do 0 stars I would but this is absolutely one of the worst nursing homes to put your loved one in. The nursing staff is mediocre at best and the CNAs are an absolute NIGHTMARE.
    Mar 24th, 2024

  • Lesa G

    Simply awful
    Mar 21st, 2024

  • Darla L.

    Im so disappointed by the daily attitudes of the staff here. The administrators here are so unhelpful and they do not hold their CNAs accountable.
    Mar 20th, 2024

Read Our 64 Reviews

About
Charlton Place Rehabilitation & Health Care Center

Welcome to Charlton Place Rehabilitation & Health Care Center.We are Deatsvilles premier rehabilitation facility. Our caring and dedicated team of health care professionals understands that each patient has an individual set of circumstances, needs and preferences. We listen to you and your family to provide a personalized care plan for your most effective path to recovery.Our safe, residential environment offers amenities including nutritious meal choices, a beauty salon and resident gardens making your stay comfortable and relaxing.Upon admission, our experienced team will complete your thorough evaluation. Our team, including around-the-clock nurses, activity professionals, and physical, occupational and speech therapists, will then work together to create a plan of care that promotes a nurturing environment of respect, growth and healing.At Charlton Place, were inspired by you! Schedule your tour today and see why so many have chosen Charlton Place Rehabilitation & Health Care Center.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Charlton Place Rehabilitation & Health Care Center?

A The phone number for Charlton Place Rehabilitation & Health Care Center is: (334) 290-6900.


Q Where is Charlton Place Rehabilitation & Health Care Center located?

A Charlton Place Rehabilitation & Health Care Center is located at 65 Charlton Place, Deatsville, AL 36022


Q What is the internet address for Charlton Place Rehabilitation & Health Care Center?

A The website (URL) for Charlton Place Rehabilitation & Health Care Center is: https://charltonplacebytutera.com/


Q How big is Charlton Place Rehabilitation & Health Care Center?

A Charlton Place Rehabilitation & Health Care Center employs approximately 20+ people.


Q How is Charlton Place Rehabilitation & Health Care Center rated?

A Charlton Place Rehabilitation & Health Care Center has a 4.0 Star Rating from 64 reviewers.

Ratings and Reviews
Charlton Place Rehabilitation & Health Care Center

Overall Rating

Overall Rating
( 64 Reviews )
44
6
0
0
14
Write a Review

Jonathan Vancoille on Google

image The Assisted Living Side is good, the Rehab side is horrible and twice have caused more harm than good for my family members. They do not bathe the patients properly, they do not ensure medications are correct, they are careless and negligent. If you have a family member there watch them like a hawk! The administrator there named Elise is useless and avoids addressing issues.Once they find out a family member will hold them accountable they will force the patient out so they don't have to deal with them.


Felicia Mackey on Google

image Charlton Place has its ups and downs just like some of the staff. Some are compassionate and consistent when others are just downright lazy and rude. They label the residents and one prime example is my husband is always informed that he isnt as bad as they say he is. Who is telling the other workers about the residents? They should be letting them know their likes and dislikes. They should get to know them personally and perform their own opinion. Some staff members have attitudes towards the residents. A nursing home is not going to be a bed of roses but at least make the residents feel like they are in a family environment. You should not work with people if youre not a compassionate person. Another thing - if youre trying to reach someone at the facility and they look at the caller ID and see a certain name - they will not answer. Ive had someone walk in the facility and I would call - they looked at the phone and ignored it. Its bad when you have to directly message administration staff in order to get results. It gets better then it gets worse. Then when you say something about it youre scared that your family member will be retaliated against. He cannot actually do anything for himself so he depends on them 100%. Do some care?
Im still stuck on that one after the 2 years he has been there. Im just glad he has a voice.
THE CNA STAFF ARE FULL OF WORKPLACE BULLIES!!
THEY GO INTO THE RESIDENTS ROOMS WITH ATTITUDES THAT THEY DON'T WANT TO BE THERE. OTHER SUPPORT STAFF ARE SCARED OF THE BULLIES. SOME OF THEM DO NOT ATTEND TO RESIDENTS NEEDS AT ALL. THEY SPREAD RUMORS ABOUT THE RESIDENTS. THEY TELL THE RESIDENTS WHAT THEY ARE NOT GOING TO DO. THEY ARE NOT HELD ACCOUNTABLE FOR THEIR ACTIONS. RESIDENTS ARE NEGLECTED AS THEY STAND AROUND GOSSIPING AND SMOKING OR JUST DOING NOTHING.

Business Response on Google Dec 15th, 2023
Thank you for your comments. We hear your frustration, and we'd like to work to make it right. Your husband's happiness and safety at Charlton Place is very important to us. Please contact us at (334) 290-6900 so we can get this taken care of quickly. We look forward to hearing from you.

Naomi Chamblee on Google

image If there was a choice to do 0 stars I would but this is absolutely one of the worst nursing homes to put your loved one in. The nursing staff is mediocre at best and the CNAs are an absolute NIGHTMARE.


Lesa G on Google

image Simply awful

Business Response on Google Mar 28th, 2024
We would like to speak with you about any questions or concerns you may have. Please reach out to us at 334) 290-6900 at your earliest convenience.

Darla L. on Google

image Im so disappointed by the daily attitudes of the staff here. The administrators here are so unhelpful and they do not hold their CNAs accountable.


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Overall Rating

Overall Rating
( 64 Reviews )
44
6
0
0
14

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