Integrated Behavioral Health

Hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

4.0 - (64 reviews)
45
2
3
1
13
Read Our 64 Reviews

Chamber Rating

4.0 - (64 reviews)
45
2
3
1
13
  • Bethany

    I love IBH but all of the nice ladies that I loved to talk to in the office are no longer there and also my psych Katie left for some reason. I'll be changing places soon. I don't want to but the fact that my best friend and favorite doctor left broke my heart.
    Mar 30th, 2024

  • Adam Sawyer

    This place is a joke my daughter goes here and she is 14 and she can't talk about anything that going on because her mom has to be in the room and that is not fair to her.and y'all keep putting her on medication that I think she don't need.
    Feb 13th, 2024

  • Diane Adamson

    I've never seen this dr before and I made a mistake getting the appt mixed up with another new dr that canceled due to illness. Integrated Health would not see me and wanted me to pay 50.00 I don't have because I'm on disability. I am usually on time but this was a mistake. But they don't see it that way. I've been waiting since Sept 29, 2023 for an appt. I would not recommend them.
    Dec 21st, 2023

  • Emily Smith (Phone)

    They are so rude. So disorganized. Very unprofessional. They wrote the wrong prescription, tried to tell me I was wrong and that they were right, my pharmacist had to call them and correct them (educate them on prescriptions). They cant do their jobs right. When asked to do their jobs correctly, they are so mean and snarky. Everyone in the office will know your name. And this is a therapist office.? This is quite frankly the worst doctor experience Ive ever had. This is day three of trying to get my medications. If you need your medications correct and quickly, do not go here.
    Dec 20th, 2023

  • Katie Wigginton

    I HATE to do this. Unfortunately I have had to take my care elsewhere. I have been going here for a few years but since going to the new office things have gone downhill. Miss Tammy at the front desk is a sweetheart and remembers me by name and my story. I honestly love her. Katie Bright has been there for me for a long time. However the days wait for my medication is unacceptable. I also waited all week for help as I was in a desperate situation. I would have seen ANY dr in the practice or even another IBH location. However I ended up waiting and waiting and eventually having to go to a facility because my episode was so bad. I wish that I could make it work, I honestly do but idk if its the IBH chain or what but its unacceptable. My medication is still completely out of whack and my new medication that was prescribed to me yesterday morning hasnt been sent to the pharmacy yet. Its very unfortunate due to how little access to mental health care there is in Cullman. I really wish it worked out. I appreciate the staff that took care of me and I hope they can do better for others in the future. I will miss Tammy!!!
    Feb 6th, 2024

Read Our 64 Reviews

About
Integrated Behavioral Health

Integrated Behavioral Health is located at 1985 AL-157 in Cullman, Alabama 35055. Integrated Behavioral Health can be contacted via phone at 256-775-8824 for pricing, hours and directions.

Contact Info

  •   256-775-8824

Questions & Answers

Q What is the phone number for Integrated Behavioral Health?

A The phone number for Integrated Behavioral Health is: 256-775-8824.


Q Where is Integrated Behavioral Health located?

A Integrated Behavioral Health is located at 1985 AL-157, Cullman, AL 35055


Q What is the internet address for Integrated Behavioral Health?

A The website (URL) for Integrated Behavioral Health is: http://www.ibhus.com/


Q What days are Integrated Behavioral Health open?

A Integrated Behavioral Health is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


Q How is Integrated Behavioral Health rated?

A Integrated Behavioral Health has a 4.0 Star Rating from 64 reviewers.

Hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Integrated Behavioral Health

Overall Rating

Overall Rating
( 64 Reviews )
45
2
3
1
13
Write a Review

Bethany on Google

image I love IBH but all of the nice ladies that I loved to talk to in the office are no longer there and also my psych Katie left for some reason. I'll be changing places soon. I don't want to but the fact that my best friend and favorite doctor left broke my heart.


Adam Sawyer on Google

image This place is a joke my daughter goes here and she is 14 and she can't talk about anything that going on because her mom has to be in the room and that is not fair to her.and y'all keep putting her on medication that I think she don't need.

Business Response on Google Feb 21st, 2024
Thank you for sharing your concerns. Patient confidentiality is of utmost importance to us, and we want to ensure we address your feedback appropriately. Please contact us directly at [email protected] so we can discuss your experience privately as soon as possible.

Diane Adamson on Google

image I've never seen this dr before and I made a mistake getting the appt mixed up with another new dr that canceled due to illness. Integrated Health would not see me and wanted me to pay 50.00 I don't have because I'm on disability. I am usually on time but this was a mistake. But they don't see it that way. I've been waiting since Sept 29, 2023 for an appt. I would not recommend them.

Business Response on Google Jan 3rd, 2024
We deeply apologize you had this experience and appreciate you taking the time to give us your feedback. Unfortunately, it is our policy to charge these fees to ensure patients arrive on time. Each patient is made aware of the possibility of fees in their intake paperwork to help prevent the patient incurring extra charges. However, we are here to help if our patients feel they were unfairly charged. Please contact us via [email protected] so we can find a solution that works for you.

Emily Smith (Phone) on Google

image They are so rude. So disorganized. Very unprofessional. They wrote the wrong prescription, tried to tell me I was wrong and that they were right, my pharmacist had to call them and correct them (educate them on prescriptions). They cant do their jobs right. When asked to do their jobs correctly, they are so mean and snarky. Everyone in the office will know your name. And this is a therapist office.? This is quite frankly the worst doctor experience Ive ever had. This is day three of trying to get my medications. If you need your medications correct and quickly, do not go here.

Business Response on Google Dec 29th, 2023
We appreciate your honest feedback and are so sorry to hear this occurred. Our top priority is for our staff to administer the highest quality patient care possible to everyone who walks through our door. Please reach out to us at [email protected] so we can help resolve this issue as soon as possible!

Katie Wigginton on Google

image I HATE to do this. Unfortunately I have had to take my care elsewhere. I have been going here for a few years but since going to the new office things have gone downhill. Miss Tammy at the front desk is a sweetheart and remembers me by name and my story. I honestly love her. Katie Bright has been there for me for a long time.
However the days wait for my medication is unacceptable. I also waited all week for help as I was in a desperate situation. I would have seen ANY dr in the practice or even another IBH location. However I ended up waiting and waiting and eventually having to go to a facility because my episode was so bad.
I wish that I could make it work, I honestly do but idk if its the IBH chain or what but its unacceptable. My medication is still completely out of whack and my new medication that was prescribed to me yesterday morning hasnt been sent to the pharmacy yet.
Its very unfortunate due to how little access to mental health care there is in Cullman. I really wish it worked out. I appreciate the staff that took care of me and I hope they can do better for others in the future. I will miss Tammy!!!

Business Response on Google Mar 4th, 2024
Thank you for taking the time to leave us your feedback. We love to hear good things about our staff, but we sincerely apologize for the complications you have experienced. We are very passionate about meeting the mental health needs of the Cullman community, especially their medication management, and regret that we have not performed up to the standard we set for ourselves. While there are many contributing factors that can cause delays in receiving medication, such as national medication shortages, we apologize for any actions on our part that have caused any distress or inconvenience. Please contact us directly at [email protected] so we can discuss your experience further.

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Overall Rating

Overall Rating
( 64 Reviews )
45
2
3
1
13

Write a Review

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