Insta Movers Inc

Mar 10th, 2023

DO NOT TRUST THESE PEOPLE!! I am a real estate agent and work with people moving ALL the time and I should have known better than to not work with someone local! They nearly DOUBLED the rate when they showed up to pack my mother's things. THEN we were told that this was a "door to door" move but only after the truck was loaded we we informed that it would be taken to the warehouse. I was told a delivery date that conflicted with my schedule and asked them to make the date one week later. Since the driver only notated it on his paperwork and not the paperwork he sent in, This date was NOT HONNORED and they took over 2 MONTHS to finally deliver my mother's belongings. And if I did not pay them FIRST they would just keep her things. This is extortion! DO NOT TRUST THESE PEOPLE!!!!!!!!!!
Mar 6th, 2023

On June 21, 2022, we retained New Leaf Moving Group / Insta-Movers (Order No. QB6272776) to pack and move our possessions from Snellville, GA to Chatsworth, CA. We were told that our total charge would be $21,138.28. But once they had possession of our property, we were forced to pay them an additional $8,94001 going to New Leaf Moving Group totaling $30,078.36 in order for them to deliver our possessions to us in Chatsworth, CA.  We also had to wait a month to receive our possessions. As we were unpacking, we noticed that there were many broken/damaged items e.g., 65" TV, Standalone Bar. (2) Storage Containers, 3 Drawer File Cabinet and many of the boxes were crushed and some with water damage to the contents. We addressed these issues and more, on October 18, 2022, by letter directly to Joseph Hazan, CEO of Insta Movers. Mr. Hazen, nor anyone else from Inst-Movers ever responded. New Leaf Moving Group has also never responded. We have been harmed by New Leaf Moving Group / Insta-Movers and feel that they should compensate us for the excess charges and pay for the damages they did to our property.
Feb 14th, 2023

My movers Derrick and Antonio did a fabulous job getting me move out of my old home and moved into my new home. I could be more thankful for these kind hardworking guys! I wish I could have done more to show my appreciation!! They were quick but courteous to my belongings and my home. I will call these guys back every single time I move! Thank you Insta Movers!
Jan 18th, 2023

Insta Movers Inc took everything from me. It started with Insta Movers quoting us at $8,000. After they finished loading our belongings in the truck that total turned into $12,000. I was stunned at the change in price, and let them know I wasnt sure if I wanted to proceed, but they aggressively told me that its all loaded up. I reluctantly signed feeling that they used my things as leverage. Fast forward to us receiving what was left of our belongings. The Driver arrived with only one mover to help. He then stood in our front yard for half an hour on the phone. I then found out he was on Craigslist trying to hire local help with no moving experience to come move our things After he couldnt find any help he got very irritated. He stated that he had 2 more deliveries to make that day and he needed to get back to his daughter for her birthday. He saw that I was in shape and said feel free to help. So there I was hauling things out of the moving truck after paying them my life savings with just one other mover helping me. The driver had disappeared in his truck for hours after helping move a few items. As if this wasnt a nightmare enough, every item we were hauling in was broken in someway. Couch, nightstands, dressers, bookshelves, fridge, grill, exercise equipment, and much more destroyed. On top of that they didnt reassemble anything. To note they disassembled everything when packing it up the first time, and were supposed to put it back together on delivery. Screws and bolts ended up being missing to things so it was near impossible to put it back together anyway. Then when we were unloading my exercise bike down the truck ramp the mover made a quick adjustment without letting me know (he didnt speak English well) I then pulled a muscle in my back. After the all the things were unloaded the driver came out for us to sign paper work. I told him they were suppose to put things together. He told me most of the things looked broken and I should just file a claim and let them replace it. I had no insurance on the items so I would only get 0.60 cents per pound per item. The driver was a very large and intimidating man. He was being rushing and aggressive towards my wife and I to sign the paperwork. We nervously signed and they left quickly. I made a claim the next day for all the broken items and us being overcharged for the services we received. We then waited 3 months to hear back from CSI their claims department to find out they want to pay $490 for every that happened. My wife and I have been working tirelessly trying to recoup our losses from this. My back is still injured. And we lost thousands of dollars. Insta Movers will leverage your belongings, pressure you to sign contracts, overcharge you, and break your belongings. I will be taking legal action.
Jan 9th, 2023