Ken Needham: Allstate Insurance

I was able to get great prices on my home and auto insurance! It was a smooth and seamless transition from my old insurance to Allstate. My agents were friendly and did an outstanding job in helping me with all my questions? I would recommend anyone to consider switching to Allstate! Thanks!
Oct 27th, 2023

Great service
Feb 1st, 2023

Jan 10th, 2023

After receiving HORRIBLE service from a different national company that promises to 'save you money', I was still paying an outrageous amount for auto and homeowners insurance! I didn't know that the payment was that terrible until I spoke with Mallory at Ken Needham's Allstate. She helped me go from a $555/month payment for auto to $218 for THE SAME COVERAGE. Think it's raising the deductibles to crazy minimums? NOPE. Same low deductibles. That's crazy! Oh, and homeowners? How about we went from $264, which the OTHER company was about to increase, to $180! Plus, Mallory was the sweetest! She took her time to help me, answered all of my questions, and had the nicest attitude! She's been available ever since any time that I need her. Mallory is all about helping her customers and does an outstanding job! Thank you Mallory and thank you Ken Needham!
Oct 26th, 2023

Absolutely horrible service. The only time I ever heard from them was when they tried to guilt trip me into buying life insurance. This went on for years. Then when I did have a wreck, I called to figure out the process for claims. I was told that since it was it was already in claims, there was nothing they could do for me. And then I was scolded for starting a claim with my insurance agency since I was not at fault. I was told that they should not be involved at all. When I called later asking for updates on the claim, they said they have no idea and to call the national claims number. I tried to take a vehicle off my policy, They said they would take care of it. 2 weeks later, I received my monthly bill and the vehicle was not taken off. I called and talked to Ken personally to tell him about my extreme displeasure with their service and how I was treated. All he did was give me an excuse about why I was treated that was and that he will take the car off. No apology, or anything. I moved my policy to another agency, otherwise I would have left Allstate all together.
Oct 16th, 2022