Area Safe and Lock Service

Mar 24th, 2024

Mar 20th, 2024

Mar 13th, 2024

Feb 21st, 2024

Some of the worst customer service I've ever experienced. Went in to get a car key cut and brought my own key. It cost $65 to cut... Which by the way was the charge for laser cutting which they didn't do so they overcharged on that front. I didn't think to check it in my car there as I mistakenly assumed they knew what they were doing. I got home and it won't turn my ignition. Its cut so poorly I almost couldn't pull it out. I take it back and the guy goes out with some WD40 and then force turns it and gets it stuck. Finally gets it out and then goes back in and grinds on it. Meanwhile under his breath he mutters," All this effort for a key that isn't ours." I paid you $65 for less then 20 minutes work I'd say that's worth (Go work at McDonalds if you hate your job so much buddy.) Then without my knowledge or consent he goes out to my car and is jamming it into my ignition and doing God knows what to fit. He comes back and says it kinda works if you put it in one way but not if you turn the key around and gives it to me. If you guys can't guarantee your work.... Don't do the job. I am going to contact the BBB and anyone else I need to. Keep in mind your customers are far more understanding when not presented with an attitude.
Mar 13th, 2024