Comfort Keepers Home Care

We used this service for about 6 months and are very displeased with the quality of caretakers. We went through 5-6 because we continued to have issues with the caretakers being on their phones, not following instructions, and this last one threatened me and yelled at me after putting my MIL in an unsafe position. The caretakers often ran their own personal errands on the clock and did not work well with the patient nor family. When we reported these issues wed get a simple apology and a replacement person who continued the same trend. Upper management does not do a good job following up on issues or staying in communication with the family. Its poorly ran and I would not trust another caregiver in our home. And do not recommend this service.
Mar 2nd, 2024

Jul 25th, 2023

Feb 8th, 2023

Apr 4th, 2022

Pro's and Con's like with any job. I didn't always feel valued but I loved the clients. Continual changing of office staff made it a bit difficult to make a connection with office personnel and their were times I had no idea who I should have been reporting to. On the plus side I had the opportunity to meet some pretty incredible people! I had the pleasure of meeting clients that changed my life and opened my heart. I've been blessed to care for clients and hold their hand as they've come to the end of life. I've laughed more with these clients than ever before. I've heard some of the best stories of my life and if ever given the opportunity I'd do it all over again
Feb 24th, 2022