Office Depot

friendly staffs
Mar 18th, 2024

I recently had a deeply frustrating experience with a purchase of a TI-84 Plus CE calculator. I bought this calculator 6 days ago, excited about its capabilities for my needs. However, it was a disappointment from the start as it remained unused until yesterday when I discovered that it does not work and cannot be charged. Hoping for a quick resolution, I brought the calculator back to the Temple City store, expecting understanding and assistance. Unfortunately, the response was far from helpful. I was bluntly told that I could not return the item. The situation escalated when I mentioned that Amazon allows returns for such issues. Upon hearing this, a staff member named Michael began to yell at me. This response was not only unprofessional but also left me feeling belittled and disrespected. It was a terrible experience that highlighted a lack of customer service and empathy from the store's staff. Such behavior is unacceptable and has significantly impacted my view of their business. I had hoped for a simple solution to a straightforward problem, but instead, I was met with hostility and refusal to help. This experience has left a lasting negative impression, and I am compelled to share it to caution others about the potential service pitfalls at this location.
Mar 6th, 2024

Feb 27th, 2024

A local business owner visited the store to purchase DYMO labels, as it is the only store that offers a variety. On March 6th, the manager, Mike Lee, displayed unprofessional behavior by being rude, yelling, and exhibiting discriminatory actions towards me. Such management practices hinder the growth of companies.
Feb 26th, 2024

Good .. customer service
Jan 24th, 2024