Albertsons Pharmacy

Always courteous and efficient
Mar 5th, 2024

Service is above and beyond. Friendly, tone of voice is amazing when transacting business with their patients. Talks to their client slow and easily understood especially with the elderly.
Feb 14th, 2024

I had my prescriptions sent to be filled at this Pharmacy, and the pharmacist didn't like what I was taking. Instead of talking with my doctor and working it out, he just simply decided I could not be a client there. So, now I have to drive halfway across town to fill my medications.
Jan 18th, 2024

The worst customer service ever. They put you on hold and then redirect you to their voicemail, which is always full. Then when you go in if its on the weekend, their systems not working so they ask you to come back during the week pharmacy here is a joke.
Oct 16th, 2023

I have had a horrible time dealing with this pharmacy and will not be returning. The people were all nice enough but they could not find my prescription multiple times. I left my dr's office asking them to send the rx to this pharmacy since it was close to my house. The next day, I arrived here and waited in a long line to see if the pharmacy received/filled it, but they didn't have any record of it. So, I called my Dr to resend. My Dr office confirmed with me a few minutes later that they sent it again. I waited a few hrs to give the pharmacy time to fill it. Then, drove back right before closing, assuming it would be ready but found out they don't answer their phones and the message from my dr was likely on the voice-mail which they check after closing. So, the rx I needed that day, I'd have to wait until tomorrow to pick up. With my Dr office already closed, there was no option for them to call it over to different pharmacy. I'm feeling desperate now. I called Savon in the morning to see if they received it but since they don't answer phones while they are open, it just rang and went to voice-mail. There is an automated system to input your rx number but since it was a new prescription, I had no number. So, you have to go in person just to find out a status of a new prescription. I waited in another long line and they STILL DID NOT HAVE MY PRESCIPTION. They said they didn't receive a voicemail from my dr. I call my dr. again (who is starting to get frustrated as well) who says they have sent it over twice and now I'm asking them to do it a third time! And since they will be sent to voicemail, it will be another day before the pharmacy maybe receives it. First off, people can't wait days for medications to be filled. These were meds for a heart condition! Secondly, they need to answer the phones so a Dr can actually speak to them instead of their message get lost on a machine and so customers don't need to drive over and wait in line just to find out a status.
Oct 13th, 2023