Tampa Neurology Associate - Stephen M Sergay MD
-
2919 W Swann Ave Ste 401
Tampa, FL 33609 - (813) 803-5691
- Website
Chamber Rating
-
Blake Sutton
Feb 27th, 2022 -
andrew wills
1st visit went well and Doctor Reddy was very thorough. Highly recommend.
Nov 29th, 2021 -
Jacob C
Drawback is, Infusion center not good, recliners not comfortable and good at all! Wish they change those, considering patients comfort
Oct 19th, 2021 -
Lauren Maher
I called yesterday 6/25/2021 at 7:15am with intention of leaving a voicemail for Felicia dr Reddy medical assistant.. to my surprise she answered told her what was going on and she put a message to Dr Reddy and 45 min later a call back that it was called in to my pharmacy.. thank you for your promptness Felicia .. it makes it comforting to call in if needed Posted this because the good in medical field is rarely recognized as I am in medical field as well
Jun 24th, 2021 -
Amy Smith
I saw Dr.Linga Reddy on April 15, 2021 for the 1st time when I was referred by my PCP. He was "WONDERFUL". Listened to everything I said, asked a ton of questions, examined me and was very explanatory on everything - Great MD!!!!! At the time of check-out I was told by the front office (Dan ??) that Dr.Reddy wanted to refer me to a rheumatologist for some testing and that he wanted me to go and get some blood work ( I did this blood work in less than 5 business days). He said office procedure was to send over my patient information to the rheumatologist office and that they would verify with my insurance and then call me to schedule my appointment. On June 15th (2 months later), I still hadn't heard anything from either MD office so I called Dr.Reddy's office and left a message for Shirley, his nurse (ext 230) at 2:15pm. I had to call her again on June 18th and leave a 2nd message because she never called the first time. She finally called a while later that day and said that my referral was sent over to the rheumatologist's office on May 10th. (WHY DID IT TAKE 25 DAYS TO SEND OVER THE REFERRAL?) She told me the name of the rheumatologist so I Googled them, got their office number and I called and explained the situation. I was told by the office that they just hung up with Shirley so they knew what was going on. They scheduled my appointment with them and was told by their office staff that they have never called patients to schedule appointments or verify insurance until the day the patient is seen. I told her that I found it strange back on April 15th when I was told that. That I had heard of a surgery center or hospital calling a patient the day before their surgery to give them the time to show up for surgery but never a MD office calling a brand new patient for an appointment. I then called Dr.Reddy's office back and got nurse Shirley again and I asked her why it took 25 days for the referral to be sent. She said that that was when the MD closed out the file. I told her that I had talked to the rheumatologist's office and that they needed my records sent over to them ASAP. I asked Shirley why someone couldn't call me about the delay or ask / remind the MD during those 25 days if it was ok to send my info to the rheumatologist's office........ she never answered and instead a man started talking saying he was "Walter, the administrator of the office" and that Shirley and Dan did what they were suppose to do. So I asked Walter why it took so long and why couldn't someone call me about the delay.....especially since I was a brand new patient. His words - "we see 60 patients a day and we don't have the staff!" WOW - if they are seeing 60 patients a day and all their patients are getting delays like this or any delays at all with their service.... I am surprised that they even have that many patients at all. I RATE DR. LINGA REDDY - 5+ STARS ..... BUT SOME OF HIS STAFF ---- 1- STARS. I am to blame...... I should have read the reviews about this office before going there....... LESSON OF THE DAY - READ THE REVIEWS!!!
Jul 2nd, 2021
Contact Info
- (813) 803-5691
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Tampa Neurology Associate - Stephen M Sergay MD?
A The phone number for Tampa Neurology Associate - Stephen M Sergay MD is: (813) 803-5691.
Q Where is Tampa Neurology Associate - Stephen M Sergay MD located?
A Tampa Neurology Associate - Stephen M Sergay MD is located at 2919 W Swann Ave Ste 401, Tampa, FL 33609
Q What is the internet address for Tampa Neurology Associate - Stephen M Sergay MD?
A The website (URL) for Tampa Neurology Associate - Stephen M Sergay MD is: http://www.tampaneurology.com/
Q How big is Tampa Neurology Associate - Stephen M Sergay MD?
A Tampa Neurology Associate - Stephen M Sergay MD employs approximately 20+ people.
Q How is Tampa Neurology Associate - Stephen M Sergay MD rated?
A Tampa Neurology Associate - Stephen M Sergay MD has a 3.2 Star Rating from 20 reviewers.
Ratings and Reviews
Tampa Neurology Associate - Stephen M Sergay MD
Overall Rating
Overall Rating
( 20 Reviews )Blake Sutton on Google
andrew wills on Google
1st visit went well and Doctor Reddy was very thorough. Highly recommend.
Jacob C on Google
Drawback is, Infusion center not good, recliners not comfortable and good at all! Wish they change those, considering patients comfort
Lauren Maher on Google
I called yesterday 6/25/2021 at 7:15am with intention of leaving a voicemail for Felicia dr Reddy medical assistant.. to my surprise she answered told her what was going on and she put a message to Dr Reddy and 45 min later a call back that it was called in to my pharmacy.. thank you for your promptness Felicia .. it makes it comforting to call in if needed
Posted this because the good in medical field is rarely recognized as I am in medical field as well
Amy Smith on Google
I saw Dr.Linga Reddy on April 15, 2021 for the 1st time when I was referred by my PCP. He was "WONDERFUL". Listened to everything I said, asked a ton of questions, examined me and was very explanatory on everything - Great MD!!!!!
At the time of check-out I was told by the front office (Dan ??) that Dr.Reddy wanted to refer me to a rheumatologist for some testing and that he wanted me to go and get some blood work ( I did this blood work in less than 5 business days). He said office procedure was to send over my patient information to the rheumatologist office and that they would verify with my insurance and then call me to schedule my appointment. On June 15th (2 months later), I still hadn't heard anything from either MD office so I called Dr.Reddy's office and left a message for Shirley, his nurse (ext 230) at 2:15pm. I had to call her again on June 18th and leave a 2nd message because she never called the first time. She finally called a while later that day and said that my referral was sent over to the rheumatologist's office on May 10th. (WHY DID IT TAKE 25 DAYS TO SEND OVER THE REFERRAL?) She told me the name of the rheumatologist so I Googled them, got their office number and I called and explained the situation. I was told by the office that they just hung up with Shirley so they knew what was going on. They scheduled my appointment with them and was told by their office staff that they have never called patients to schedule appointments or verify insurance until the day the patient is seen. I told her that I found it strange back on April 15th when I was told that. That I had heard of a surgery center or hospital calling a patient the day before their surgery to give them the time to show up for surgery but never a MD office calling a brand new patient for an appointment.
I then called Dr.Reddy's office back and got nurse Shirley again and I asked her why it took 25 days for the referral to be sent. She said that that was when the MD closed out the file. I told her that I had talked to the rheumatologist's office and that they needed my records sent over to them ASAP. I asked Shirley why someone couldn't call me about the delay or ask / remind the MD during those 25 days if it was ok to send my info to the rheumatologist's office........ she never answered and instead a man started talking saying he was "Walter, the administrator of the office" and that Shirley and Dan did what they were suppose to do. So I asked Walter why it took so long and why couldn't someone call me about the delay.....especially since I was a brand new patient. His words - "we see 60 patients a day and we don't have the staff!" WOW - if they are seeing 60 patients a day and all their patients are getting delays like this or any delays at all with their service.... I am surprised that they even have that many patients at all. I RATE DR. LINGA REDDY - 5+ STARS ..... BUT SOME OF HIS STAFF ---- 1- STARS.
I am to blame...... I should have read the reviews about this office before going there....... LESSON OF THE DAY - READ THE REVIEWS!!!
Overall Rating
Overall Rating
( 20 Reviews )Write a Review
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