America's Best Contacts & Eyeglasses

Great staff and a great selection of eyeglass frames
Mar 30th, 2024

Grace was so helpful with selecting the right glasses and ensuring that our insurance was charged. She provided excellent customer service.
Mar 27th, 2024

I have been a glasses wearer since the 1990s and have visited various eye care providers over the years. Unfortunately, my recent experience at America's Best Contacts in Tacoma has been nothing short of a nightmare. During my eye exam, I expressed concerns about the accuracy of the prescription provided, as I was having difficulty seeing clearly. Instead of addressing my concerns, I was dismissed, with one staff member even making an inappropriate comment about pregnancy affecting eyesight. Fast forward to a year later when I visited another America's Best Contacts in New York. To my shock, the optometrist there discovered that the prescription I received in Tacoma was not only inaccurate but significantly weaker than what I needed. The cylinder and axis numbers were way off, making both my glasses and contacts the wrong size. The optometrist's jaw dropped, and he audibly questioned why such an incorrect prescription was ever given. I had unknowingly spent the past year struggling with blurred vision, purchasing the wrong eyeglasses (several since I buy fun frames online), and committing to a year's supply of contacts that were completely useless. I reached out to the Tacoma location to address the issue, hoping for a resolution. Unfortunately, my attempts were met with indifference and a lack of willingness to rectify the situation. It's disheartening to see such a disregard for the well-being of patients. I strongly advise anyone considering America's Best Contacts in Tacoma to think twice. The doctors there seem more interested in rushing through appointments than providing quality care. My experience has been a lesson in the importance of thorough and accurate prescriptions, and this establishment failed miserably in that regard. In conclusion, beware of the potential consequences of seeking eye care at America's Best Contacts in Tacoma. I hope my review serves as a cautionary tale for those who value their vision and expect a higher standard of care.
Mar 26th, 2024

Mar 25th, 2024

Mar 25th, 2024