Met Spires

First off we absolutely loved living in Tacoma - the people, THE FOOD, places to go, etc. However as a decent human and as a female I cannot recommend living in this complex if you are single or with children/pets. 1. There is absolutely no security - the cameras dont work, people let randoms in the front door, no garage security, cars are smashed / broken in to. The gym is dangerous (if its even open). The lights turn off while you are inside (which they refuse to fix) and has a single point of entry with the machines facing the opposite direction so you cant see who is coming in or out. 2. Management has changed 3-4 times over the course of my 2 years here. They do not take complaints seriously. There is always an excuse and they always promise things i.e we will fix the gym, cameras, we are going to hire better security, we will have an area for dogs. Management sends poorly written emails and deals with building emergencies late (homeless people breaking in and locking the main entrance door during fire alarms). 3. If you are a pet owner there is NO PLACE FOR YOUR DOG TO POTTY. You can use the rocks out front but it constantly smells since no one picks up after their dog. 4. I had to call CPS and the police (who do not show up in this area) on my upstairs neighbors because of the abuse we had to listen to with a female and baby upstairs (first year here). 5. When we first moved in the neighbors would not stop smoking above us. 6. Fire alarm always goes off for tests or because the pipes constantly burst in the garage. Garage is always flooded. 7. Hallways always smell too due to the trash service which is a waste of money that you cant opt out of. Most of the time when its needed they dont pick up i.e. the weekend so everyone leaves their trash around the complex and backs up the shoot to the main level or higher. 8. Nickel and dime you on everything but you always need to check your bill since they over charge you on the WiFi, pest control, or common area lighting. Check your move out bill they try to overcharge you + extra service fee. $500 refundable deposit is not actually refundable it goes to your close out bill. 9. Apartment was not actually cleaned or repaired before we moved in. 10. Amenities - gym, pool, roof, theater, etc. is always broken or closed. Nothing is ever kept clean or nice. The only good things about this complex is the walk ability to food and the maintenance crew. If you do move here join the Facebook group if you want actual updates on anything.
Mar 7th, 2024

I would recommend to anyone looking to rent here to look elsewhere. You can find so much better for the cost youd be charge here along with the issues living here comes with that cause undue stress on renters. To be completely honest, due to ongoing issues even after just about 4 months of living here, it would take a lot to convince me to renew my lease come 12 months. Ongoing double charges in billing that I have had to reach out for them to fix every month for the last few months now. Management has said a couple times its been fixed for future billing cycles so it wont happen again but it hasnt been. Double charge is still coming up. Maintenance issue that recently left me without a properly working refrigerator for 2.5 weeks and a complete loss of all the groceries I had due to the length of time it took just to get a replacement unit out here. Additionally, so much debris was left after the replacement was brought in, items/small furniture that was moved were not returned to its original spot after, and a mug that was on the counter which was broken in the process of replacement of the refrigerator was left for me to discover after they left and didnt tell me about it. Ive also had a morning where I found a transient sleeping in the trash chute room of my floor Just overall not happy and would not recommend anyone living here. You can do so much better.
Feb 27th, 2024

1) The apartments are prone to mold! 2) Apartments are too expensive for what they offer (crime riddled environment and cars getting broken into every week on the street) 3) (FALSE) fire alarm goes off almost every week at this point - super annoying to uproot myself every time it goes off in the middle of the day. 4) Management simply does not care about upkeep. It's so obvious. The gym, the only amenity most people care about, is also closed indefinitely now. I'll be surprised if it's open again before 2025. 5) I've talked to several people here about stolen packages. Don't know if the property management team can do anything about it but please know that if you move here, you're at a huge risk of your property being stolen and nothing being done about it. 6) Drug addicts screaming outside during summer nights and there's no air conditioning in the units (thanks, Washington) so you need to have the windows open to not be overheated but then you also hear everything going on on the streets. Can't sleep well during summer at all. 7) Pretty cheap appliances but they work so it's not a gigantic deal. I'll update if I can think of anything else. All in all, we're excited to move out of the building when our lease is up. I expect many other residents are ready to move on, too. Please do better, Met Spires. If you're not willing or unable to provide a nice environment for what you charge monthly, then just close the building down until you can. They charge the same amount each month even with the dwindling amenities. Make it make sense. Ugh. So disappointing.
Feb 19th, 2024

Things have changed a lot since my first review. A new manager has taken over, and hes ruined the experience here. Completely disrespectful to his staff at the apartments, and his arrogance even gets directed at us tenants. Seriously considering leaving at this point.
Dec 21st, 2023

Moved here about 8 months ago and I loved it. Staff was friendly, neighbors were great, they were working hard to make improvements to the building. Now, all new staff, all building maintenance has basically been halted, taking away amenities, squatters living in the building.. it's sad to see how quickly things can change when the owners dont care about the residents
Dec 12th, 2023