Devil's Thumb Ranch Resort & Spa

My aunt took me to dinner for my medical graduation, the food was excellent, what I liked the most was steak frites, I advise you to ask Matt to make you a Hemingway...
Apr 9th, 2024

The grunt ranch wannabe
Apr 9th, 2024

Apr 6th, 2024

Apr 6th, 2024

Unfortunately our experience at Devils Thumb was not a well rounded experience. At least one you would expect from a place billing themselves as a luxury resort. We stayed 2 nights in February and were met with great service and did enjoy our stay. Hours after check-out we contacted Devils Thumb to report that we left my wife's purse in the room and they had her fill out a lost and found report, which implied they had a detailed procedure for locating and securing valuables. Unfortunately this appears not to be the case. After several follows up within 2 weeks to the resort to inquire if they found anything, they kept reporting nothing had been found. Then out of nowhere 6 weeks later it was "located" with zero details on who found it and where. A significant amount of cash was missing along with gift cards. More appalling was the lack of concern or care by Devil's Thumb staff of this situation. After several un-returned messages, the GM and other management appear to "be on vacation" and the head of housekeeping, Skylar, was defensive and unhelpful to the point of rude. Beware of valuables at this resort. From other reviews it seems that this resort has been in recent major decline, so I'm not sure what happened to this place that has previously had a great reputation.
Apr 9th, 2024