Holiday Inn Express & Suites Surprise, an IHG Hotel

Jennifer Ramn _{on Google}

Apr 9th, 2024

There is a woman named Erma that sets up breakfast most mornings. She is so diligent about making sure that guests feel appreciated. She's friendly, a hard worker, and overall an amazing employee!
When you come down for breakfast, they will make sure you have what you need! Always hot, fresh coffee!
I've been coming here off and on for years because of my job.
You've got a great employee!
Great job Holiday INN.
Walkability: If you've got kiddos, there's a huge park right down the street with a pond. There's also a library. The Surprise stadium as well.

Jessica Robson _{on Google}

Mar 31st, 2024

It was a very pleasant stay at this hotel.
My husband and I would recommend this to anyone. Anytime we showered we had hot water which doesn't always happen at each hotel we stay at. The only reason i gave the rooms a 3-star out of five was because their water smelled funny. It was a confusing smell when we walked in as if someone had used the bathroom.
Hotel breakfast was fantastic!
We were so impressed with the cleanliness and the amount of options they had.

Isaac Robson _{on Google}

Mar 31st, 2024

One of the best hotels Ive ever stayed at. Customer service 10/10, breakfast very nice, and clean rooms. Would definitely stay again.

LLOYD FERGUSON _{on Google}

Mar 26th, 2024

I highly recommend this location Nahla and all of the staff were great and answered all of my questions the breakfast bar had a great selection and the rooms were clean and well maintained. This location is also close to the spring training baseball area

Kelsey Evans _{on Google}

Mar 12th, 2024

If you're making your way to Surprise, AZ I HIGHLY recommend staying at the Holiday Inn Express & Suites. We were here for spring training and it is walking distance to the ballpark. Not only is the location good, the service is wonderful. We met the GM Nahla and she was nothing but accommodating. The staff is very welcoming and helpful. The continental breakfast has very good options (and our daughter loved the pancake maker). The rooms are clean and, perk, the rooms are stocked with 8 oz bottles of shampoo, conditioner and body wash! Leave those liquids at home! Needless to say, we will be back.