Cycle Gear
Chamber Rating
-
Braxton Brown
May 5th, 2022 -
Raymond Lemmert
May 4th, 2022 -
Greg P
May 4th, 2022 -
David Voss
The guys at the shop were very helpful.
May 4th, 2022 -
Jim Branton
I'm currently giving three stars and here is a brief breakdown: The gentleman at the store was very polite, professional courteous (actually, both were). I purchased a Sena 10S for a special trip I was making with a good friend the next day. I went through everything and the unit worked fine. Phone and all. However, the morning of the ride, the microphone quit working. Went through all of Sena's information I could find. Did firm wear update (x2), tried reset (x3) tried factory reset (x2), switched out microphones. Nothing resolved the issue. I could hear the other rider but had zero transmission capabilities. Now depending on Cycle Gear handles this issue will determine if I upgrade the review to 5 stars or leave it at three. I know it is not Cycle Gear's fault that I got a bad unit (seems to be a thing with Sena though after researching) but they did sell it and they are the ones that took my money and can offer a refund or other possible solution. More to follow on this.
May 4th, 2022
Contact Info
- (623) 474-3335
- Website
Questions & Answers
Q What is the phone number for Cycle Gear?
A The phone number for Cycle Gear is: (623) 474-3335.
Q Where is Cycle Gear located?
A Cycle Gear is located at 15643 N Reems Rd, Surprise, AZ 85374
Q What is the internet address for Cycle Gear?
A The website (URL) for Cycle Gear is: http://www.cyclegear.com/
Q How big is Cycle Gear?
A Cycle Gear employs approximately 20+ people.
Q How is Cycle Gear rated?
A Cycle Gear has a 4.8 Star Rating from 378 reviewers.
Ratings and Reviews
Cycle Gear
Overall Rating
Overall Rating
( 378 Reviews )Braxton Brown on Google
Raymond Lemmert on Google
Greg P on Google
David Voss on Google
The guys at the shop were very helpful.
Jim Branton on Google
I'm currently giving three stars and here is a brief breakdown:
The gentleman at the store was very polite, professional courteous (actually, both were).
I purchased a Sena 10S for a special trip I was making with a good friend the next day.
I went through everything and the unit worked fine. Phone and all.
However, the morning of the ride, the microphone quit working.
Went through all of Sena's information I could find.
Did firm wear update (x2), tried reset (x3) tried factory reset (x2), switched out microphones. Nothing resolved the issue. I could hear the other rider but had zero transmission capabilities.
Now depending on Cycle Gear handles this issue will determine if I upgrade the review to 5 stars or leave it at three.
I know it is not Cycle Gear's fault that I got a bad unit (seems to be a thing with Sena though after researching) but they did sell it and they are the ones that took my money and can offer a refund or other possible solution. More to follow on this.
Overall Rating
Overall Rating
( 378 Reviews )Write a Review
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