St. Croix Plumbing and Drain Cleaning

I called on a Monday morning and Todd answered the phone right away. I was asking about site utility hook-up which he doesn't do but he kindly recommended another business which was very helpful.
Oct 3rd, 2021

I will start out saying that the service was prompt, on-time, and completed well and quickly. My complaint, and the reason they are receiving two stars is because the repair technician refused to wear a mask despite my request for him to do so. His only response to my assertion that he wear a mask was that "He was on the other side of the fence on that one." If I did not have an urgent need for the work to be completed I would have turned him away immediately. It is unprofessional and very disrespectful to deny my request that I make for my safety and the safety of my family. This action alone means that I will not use their service again. I will gladly pay double the cost just to avoid a company that is so irresponsible with my family's health and safety. The only reason they are getting two stars and not one is because the work that was completed was done well. Edit: Your un-professional and disrespectful response has led me to reduce the review to 1-Star. The technician (which I guess is you by your reply) did not suggest I use another plumbing company. However, as I asserted in my review I needed the work to be completed urgently and could not wait for another company. I left this review so that others concerned about their own health can make a decision ahead of time on whether or not to use your company since you refuse to wear a mask. Service: Repair pipe
Apr 22nd, 2021

Got a quote yesterday, have a technician at the house today. Problem fixed. Prompt response, friendly service. Super happy to be able to do my laundry again.
Aug 29th, 2020

St. Croix and guys did the perfect repair. Great care was taken to ensure that I was up to speed with the process from the moment I called in, to the moment the repairs completed. Superb and knowledgable work.
Aug 26th, 2020

They have done 2 excellent jobs: one finding a rag in the mainline, and the other replacing a toilet. Polite, efficient, effective.
Aug 4th, 2020