Budget Truck Rental

Brittney Cobb _{on Google}

Mar 13th, 2023

My husband rented a truck for our move. We scheduled our pick up for 9am this morning only to arrive and find out via a paper sign on the door that this business doesn't open until 10am. He called budget just to double check the time and date of reservation only for budget to confirm the time and date were accurate and "Maybe the business chose to open at 10am for today." This is very unprofessional and created a huge delay in our schedule for moving today. We will not rent from this establishment again.

Roy Boone _{on Google}

Feb 6th, 2023

Everything I needed to complete my move

Brandon Long _{on Google}

Mar 9th, 2022

Lady who answered the phone was terribly rude. I had a simple question. There is honestly no need for someone to be as unprofessional and rude as her. Had she just explained the situation in a professional manner I wouldn't be wasting more time writing this review. Do yourself a favor and save time and aggravation and go somewhere else.

Crystal Mckee _{on Google}

Jul 6th, 2020

The lady that just answer the phone is rude and disrespectful. And when I called back she put someone else on the phone. And ill add this to say because she didnt even give her name. But if you dont want to answer the phone professional dont answer the damn phone. You dont know what your customers are going through on that other end and your at work where you should be professional. But I definitely will never call your store again for a rental truck.