Wells Fargo Bank

This is our first time in USA to open account we were confused. We had no knowledge how to open account, and then we went to this location and the manager Priti boss help us out in a Tremendous way, she made everything easy for us. She was very helpful. five star for the Manager.
Apr 10th, 2024

Jan 12th, 2024

Was there recently again. Was told I couldnt use the bathroom. 70 yrs old w/ diabetes. No public restroom...at a public bank. Rude women manager wanted to send me the the car dealership next door. Then a lady well into her 80s was told the wells fargo policy is no restrooms for customers. Please post this on your sites that beg people to do business there. That site is a disgrace to wells fargo and obviously not managed at all. The bank should be ashamed of management and tellers at this site. Could not even Deposit $1100 of savings bonds . Had to leave and go to the lansdowne office. Teller couldnt figure it out and the manager standing behind her never even tried to help. Was too busy talking to the other 2 girls that were doing nothing. Customer courtesy? Hahaha. This branch as the reviews indicate should be closed. By the way 3rd bad experience there. Apparently no one at wells fargo cares. Highly recommend going to another bank if ur in springfield.
Dec 28th, 2023

Nov 22nd, 2023

The customer service in this location is unacceptable. Went in to open accounts for my children & was seen but not acknowledged by not 1 , not 2 but 3 tellers & looked over by a bank manager considering the slow traffic (2 customers) in the WHOLE building was very frustrating & discouraging about moving forward. I walked out, unfortunately this has not been my first experience with them but the last. Wonder , if I was white ......
Oct 26th, 2023