Rock Creek Apartments

This place gets zero stars. I have lived in a few apartments, but none quite as terrible & unprofessional as Rock Creek. I lived in unit 138 for about 8 months. First off: there have been a few emails sent to the office about the many spiders I would see (almost every single day), they said someone would come & spray, that did not happen. Second: I had a TON of fruit flies in my apartment in the summer, which Im not sure why, I never left any food out, nothing rotting. Management never got back to me about that either. Third: Then comes the cold snap on 1/15/24. The pipes in the vacant unit next to me froze, and flooded my apartment. Unfortunately, I was out of town that week so management & one of my family members had to come and gather my things. I appreciate maintenance crew getting most of my things out of my unit, however they did throw alot of my stuff in boxes & unfortunately some of my things got moldy or broken. Of course Rock Creek wont take responsibility for that, they tell me to call insurance. At this point Im already sick of living here so I ask to be taken off of my lease immediately. Good news is that they complied with that request, bad news, they gave me less than a week notice to get the rest of my things out & they refused to prorate me 2 weeks of January rent, despite me being forced to relocate & my unit not being habitable for that 2 weeks. Maintenance crew cranked up the heat to dry the floors, which drove up my Avista bill up to about $300. Rock Creek has not taken responsibility for that bill. Maintenance crew also ate some of my food in the fridge while I was away which I thought was very strange & quite unprofessional. I have never felt so taken advantage of by a company before. I am very compliant, and a very consistent tenant with paying my rent on time. Ive never had a complaint before, Ive never made a fuss or left a negative review before. People should know what they are getting themselves into before signing a lease here. Its also quite overpriced. You can spend $200 more and get a nicer place in a nicer part of town (with better management). Please save yourself the headache & spend your money wisely, which is anywhere else but here.
Mar 18th, 2024

Lived at this property for 2 years. Rent increased about $100 after the first year despite no improvements to property and very few public amenities. Office managers were nice to talk to in person and over the phone. When we moved in, despite paying a cleaning fee, there was still dust build up and grime in places just beyond plain sight. The biggest issue I had was that maintenance didn't follow through. My garage remote worked about 50% of the time, and we were not given a key to physically open the garage, just the push remote. Sometimes, my vehicle was stuck inside. Had this issue on and off for about 6 months, each time maintenance just replaced the remote's batteries, not solving the actual issue. Finally, I guess I made enough of a fuss for them to take the time to reprogram a new remote. This was one of multiple examples. Only one parking space is assigned per unit which makes things difficult for roommates. When parked on the street right outside of apartment parking lot, vehicle was broken into multiple times. Overall, I'd say this place would have been okay at a cheaper price point with better maintenance.
Dec 1st, 2023

Dont rent from them. Anywhere is better than them. Trust me.
Mar 16th, 2023

Danni bo bandi the office gal is super helpful!!!! She was super nice and helped me get out of a tough situation. Whatever she is making it's not enough!!! She is the undisputed leasing queen in my book. Not only does she hold down the office but you can tell she takes pride in the property and personally cleans up the grounds aswell( I saw her cleaning spegetti off the sidewalk this morning)
Oct 9th, 2022

Sep 19th, 2022