Findlay Lexus of Spokane

kendell Steinhardt _{on Google}

Apr 8th, 2024

Awesome place to buy a car! We had found a 2018 Toyota Highlander that we loved. It is beautiful and clean. We worked with Gary S. from start to finish and the process was so relaxed and easy. He "ran the numbers" before running our credit to ensure we felt comfortable with the payments given our situation; we were doing a trade in and putting very little down. I honestly do not think I could buy a car from any other dealership now after experiencing how awesome this place was to us. They were not pushy at all. It was a comfortable and relaxed experience. I would recommend them 100 times over.

Chris Byrnes _{on Google}

Apr 7th, 2024

I dealt with Jim in service and he was great at getting me car in for service at last minute but I requested a oil change and tire rotation. After i picked up my car and got home I noticed in the paperwork is said "no rotation needed, better tires already on the front". My car is RWD. That's why I wanted the tires rotated. Also I heard no mention of air filter or cabin filters condition. Just was told car looks great. Also I know my car has a fog light bulb out and bad wipers. They were also marked good. The reminder for the rotation was reset as well. Over a month later I still never heard back as promised. What a joke.

Iverson Ivan Castle _{on Google}

Apr 4th, 2024

Had a great experience, especially with Mr. Irvin Johnson, he knows how to treat his customers. Great customer service! The car is amazing and an added bonus!

Ivan V _{on Google}

Apr 3rd, 2024

Bought a battery for my NX Lexus was in Spokane for work and took my family for spring break weekend went in on Monday to buy a battery the old one died and somebody jump started it, went in to the parts department bought the battery and ask if I could borrow a 10 ratchet to remove it the young guy there said no, it was a emergency, very rude personality no people skills and no empathy. Another older man let me borrow a tool it wasn't perfect but it worked. Went back in but he wasn't there and there was nobody in parts, just left it there. I love Lexus vehicles i owed 3 of them but this was a really bad experience, with this dealer, hope they trained there people better specially in the parts department.

Kraft Floors _{on Google}

Apr 4th, 2024

I recently had the pleasure of purchasing a Lexus LX from Joe Sukin at Findlay Lexus of Spokane, and I must say, it was a truly exceptional experience from start to finish. From the moment I walked into the dealership, I was greeted with warmth and professionalism.
Joe Sukin made the entire process incredibly easy and enjoyable. He was attentive to my needs and preferences, taking the time to understand exactly what I was looking for in a vehicle. His knowledge of the Lexus LX was impressive, and he patiently answered all of my questions, ensuring that I felt confident in my decision.
What truly stood out to me was Joe's genuine desire to make sure I was completely satisfied with my purchase. During our visit, Joe ensured we had an extensive test drive, allowing me to thoroughly experience the Lexus LX on the road. His dedication to customer satisfaction was evident throughout the entire transaction.
Not only was Joe a pleasure to work with, but the entire team at Findlay Lexus of Spokane was also incredibly professional and courteous.
Overall, I couldn't be happier with my experience at Findlay Lexus of Spokane, thanks to Joe Sukin and his team. If you're in the market for a Lexus, I highly recommend paying them a visit. You won't be disappointed!