Fresh Start Moving

Fresh Start Moving
Yext Power Listing.

Chamber Rating

Verified Member
4.8 - (237 reviews)
216
9
3
3
6
Read Our 237 Reviews

Chamber Rating

Verified Member
4.8 - (237 reviews)
216
9
3
3
6
  • Tom Wall

    Eugenio, Justin and Eliecur did a great job moving me. They were so quick and thourough. These are good men. I am very happy with the work they did and the value I received from Freshstart. I highly recommend them if you need moving
    Apr 10th, 2024

  • A P


    Apr 8th, 2024

  • Laura

    Great moving experience with Fresh Start! Highly recommend them!
    Apr 8th, 2024

  • Diane LeClair

    My best friends sister used Fresh Start Moving Co. to move a piano in the past and provided us with their contact information. Im so glad she did because within 90 minutes of my phone call, our new to us piano was professionally and securely wrapped, transported and delivered to our home!! Marcus greeted us and his fellow movers Ruben and Eliezer met us all here with the moving truck and did an EXCELLENT job!! I would recommend this outstanding moving company to my friends and family because they were really a gift from heaven today!!
    Mar 25th, 2024

  • Judy Serdahl

    I just found the paperwork from my move with this company in June 2023. Dennis supervised the move and was super friendly and I was so impressed with how hard the guys worked that I tipped them and bought pizzas. When they severely gouged a coffee table I told them to just put it back on the truck because it was a very stressful time and I had more important things to deal with. Upon settling in I noticed some items never made it off the truck - and I again dismissed it because in the grand scheme of things it was irrelevant. After several days I called Dennis because I started noticing all the scratches on my dark furniture and I found parts hidden under one of the beds that didn't go to anything. Both my dresser and bed were put together incorrecty to the point where I was afraid for someone to sleep on them. I took some pictures of my concerns and sent them to Dennis and he was eager to come out to help. In the meantime my boyfriend was able to fix the way they put the bed together- and when Dennis arrived I got the impression that after hearing the word boyfriend he was no longer interested in helping me. All he did was suggest a touch up pen for the scratches, took the parts away that were hidden under the bed that didn't belong to me and stated that his foreman said the dresser was like that (it was not). Customers should know that they hire people who need a fresh start at life - which is a lovely concept but they don't have moving experience ( it was actually the first day for one of the workers.) Bottom line - I would not recommend this company.
    Mar 25th, 2024

Read Our 237 Reviews

About
Fresh Start Moving

Fresh Start Moving is located at 369 Main Street, Suite 10 in Spencer, Massachusetts 01562. Fresh Start Moving can be contacted via phone at (508) 868-4291 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Fresh Start Moving?

A The phone number for Fresh Start Moving is: (508) 868-4291.


Q Where is Fresh Start Moving located?

A Fresh Start Moving is located at 369 Main Street, Suite 10, Spencer, MA 01562


Q What is the internet address for Fresh Start Moving?

A The website (URL) for Fresh Start Moving is: http://www.freshstartmovingcrew.com/contact/


Q How big is Fresh Start Moving?

A Fresh Start Moving employs approximately 20+ people.


Q How is Fresh Start Moving rated?

A Fresh Start Moving has a 4.8 Star Rating from 237 reviewers.

Ratings and Reviews
Fresh Start Moving

Overall Rating

Overall Rating
( 237 Reviews )
216
9
3
3
6
Write a Review

Tom Wall on Google

image Eugenio, Justin and Eliecur did a great job moving me. They were so quick and thourough. These are good men. I am very happy with the work they did and the value I received from Freshstart. I highly recommend them if you need moving


A P on Google

image


Laura on Google

image Great moving experience with Fresh Start! Highly recommend them!

Business Response on Google Apr 8th, 2024
WOW! Thank you very much Laura. Your kind words and satisfaction mean everything to us. Sincerely grateful for the positive rating and recommendation.

Diane LeClair on Google

image My best friends sister used Fresh Start Moving Co. to move a piano in the past and provided us with their contact information.
Im so glad she did because within 90 minutes of my phone call, our new to us piano was professionally and securely wrapped, transported and delivered to our home!!
Marcus greeted us and his fellow movers Ruben and Eliezer met us all here with the moving truck and did an EXCELLENT job!!
I would recommend this outstanding moving company to my friends and family because they were really a gift from heaven today!!

Business Response on Google Mar 31st, 2024
We're humbled by your kind review, Diane LeClair! Your positive words are very motivating.

Judy Serdahl on Google

image I just found the paperwork from my move with this company in June 2023. Dennis supervised the move and was super friendly and I was so impressed with how hard the guys worked that I tipped them and bought pizzas. When they severely gouged a coffee table I told them to just put it back on the truck because it was a very stressful time and I had more important things to deal with. Upon settling in I noticed some items never made it off the truck - and I again dismissed it because in the grand scheme of things it was irrelevant. After several days I called Dennis because I started noticing all the scratches on my dark furniture and I found parts hidden under one of the beds that didn't go to anything. Both my dresser and bed were put together incorrecty to the point where I was afraid for someone to sleep on them. I took some pictures of my concerns and sent them to Dennis and he was eager to come out to help. In the meantime my boyfriend was able to fix the way they put the bed together- and when Dennis arrived I got the impression that after hearing the word boyfriend he was no longer interested in helping me. All he did was suggest a touch up pen for the scratches, took the parts away that were hidden under the bed that didn't belong to me and stated that his foreman said the dresser was like that (it was not). Customers should know that they hire people who need a fresh start at life - which is a lovely concept but they don't have moving experience ( it was actually the first day for one of the workers.) Bottom line - I would not recommend this company.

Business Response on Google Mar 26th, 2024
Hi Judy, This is the owner of Fresh Start. Dennis is no longer with us, so I am responding. Your move took place close to a year ago. Since then, we have made many changes in a very positive direction. I will hire anyone that will pass a CORI check, drug test and has a good driving record and is trainable. I spend every morning possible training our crew so they will be more professional than any other moving company in the area. I am sorry you did not have this experience, but can assure you that if you hired us again, you would receive very professional movers that take pride in their job and care for your items and your peace of mind. Please give the office a call and we would be happy to discuss any further actions that may need to take place to make you satisfied with our operation and possible resolution to your issue. I hope you understand that running a business like a moving company is a challenge every day, especially a small family type business that puts more importance on people than money. Every review counts, even the bad ones. The bottom line is that we are a strong and much better company than were were 10 years ago, 5 years ago and even since last year, we are a better company today. I strive to make sure we are professional, courteous and trained. Thank you for expressing your concerns and, again, I personally would love to help you and even your boyfriend know that we care. Sincerely, Fresh Start The Moving Crew - President - James Cooper

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( 237 Reviews )
216
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