D&D Roofing and Sheet Metal

I called several months ago to request maintenance on our home metal roof which they had worked on in the past. They said they would get back to me, I was told they dont work on home metal roofs and I was cast to the winds with no help. Poor customer service!!
Sep 24th, 2023

Jul 13th, 2023

One of their drivers of a work truck is going to get pepol killed on the road. truck 204 cut of no less than 4 different vehicles in extemly bad road conditions the whol hwywas ice coverd in snow.  In less than a 5 mile period, he was flashing his lights and honking his horn at car because he was in the fast lane. There were hundreds of car only moving 15 mph in front of them its not like any of us could go any faster.2/28/23 Will never recommend your company!This is not the first time I have seen this from your North Valley employees, just the first time I was behind the truck to get the ID number.
Feb 27th, 2023

I would avoid this company. I used them based on a recommendation and I definitely regret doing so. The company is not responsive and often do not answer their office phone. They did not perform the work requested, and they do not guarantee their work. I requested a quote for replacement of several cracked roof tiles it took several weeks before they could send someone out to do an estimate. This should have been a red flag but I just assumed that they were very busy after the harsh winter. They provided a quote and I confirmed with both the office coordinator and the person who provided the quote that the contract was for replacement of cracked roof tiles. There could not have been a misunderstanding about what was being asked since they assured me that it would not be difficult to find a match for the existing roof tiles. It was several more weeks of no contact went by and eventually I get a text message that they will be out early the next morning to perform the job. More than 16hrs notice would have been appreciated. They perform the roof work and send an invoice with photos of the work. Rather than replace the roof tiles they elected to repair them with silicone caulk. Their invoice also says that do not guarantee the quality roof repairs.
Sep 24th, 2023

D & D Roofing just completed a roof replacement and my wife, and I were very impressed with their work and professionalism. On their last day the crew pulled into our blacktop driveway only to discover that their truck was leaking its power steering fluid. The next day they came out and power washed it but stated that if we weren't happy with the result, they would resurface the area. It took us a couple of days to decide but when we ask them to resurface it, they came out that very day to do it. We live an hour away from Reno where it is often hard to get any contractor to show up yet D & D Roofing were great every step of the way, we highly recommend them. Service: Roof installation
Jan 6th, 2023