Econo Lodge Heavenly Village Area is located at 3838 Lake Tahoe Blvd. in South Lake Tahoe, California 96150. Econo Lodge Heavenly Village Area can be contacted via phone at (530) 541-5400 for pricing, hours and directions.
Fantastic spot! Honest review. Its all around solid!
Walkability: Right next door to an awesome burger joint. Super good and convenient
Business Response on GoogleMar 28th, 2024
Dear Richard Comeau,Thank you for your fantastic review! We're thrilled to hear that you had a solid experience during your stay with us. Providing excellent service and accommodations is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely,CC - Guest Relations Manager
Jeff Walker on Google
Our room was good, all clean and smelling good! Simple but cozy, the reason that I am giving 2 stars it's because the person upstairs don't stop walk, heavy walk and you feel all the pressure and impact down here! I am very sensitive for this, and when we did our check-in, the receptionist just put us downstairs without ask our preference, and upstairs was empty, so she could ask or give preference for us that arrived first. Anyway, my opinion is, or make this floor with quality with a good cushion so downstairs doesn't feel too much this steps or ask in the moment of the check-in the preferences. Other than that, all good! Breakfast had a good coffee, not too many options, but enough to start the day, so thank you and I hope that this review helps customers and managers at this property. My advice: take upstairs or somewhere else!
Business Response on GoogleMar 30th, 2024
Dear Jeff Walker,Thank you for sharing your feedback with us. We're glad to hear that you found your room clean and cozy, and we appreciate your kind words about our breakfast offerings. We apologize for the disturbance caused by the noise from the upstairs guest and for any inconvenience this may have caused during your stay. Your comments regarding the check-in process and room preferences are noted, and we will take them into consideration to improve our services. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret if we fell short of your expectations in this regard. Your review is valuable to us and will certainly help both future guests and our management team in addressing any areas of concern. If you ever find yourself in the area again, we hope to have the opportunity to better serve you. Thank you for choosing our property, and we wish you safe travels ahead.Sincerely,CC - Guest Relations Manager
Cheryl Urbani on Google
Better than I expected based on reviews. I was warm and cozy. I felt safe travelling alone. Will stay again.
Business Response on GoogleMar 17th, 2024
Dear Cheryl Urbani,We're delighted to hear that we exceeded your expectations during your recent stay with us. Ensuring our guests feel comfortable, cozy, and safe is our top priority, especially for solo travelers. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing to stay with us!Sincerely,CC - Guest Relations Manager
Dennis on Google
Business Response on GoogleMar 7th, 2024
Dear Dennis,Thank you for taking the time to leave us a rating. If there was any way we could make your next stay a much more positive experience, do not hesitate to reach out to us and let us know how we can improve. We hope to see you again!Sincerely,CC - Guest Relations Manager
Ralf Pieper on Google
Not a place for a light sleeper, street noise and the heater was noisy. Breakfast was included, so that was convenient. The Wi-Fi was OK and easy.
Rooms: 2 Queen beds, TV, phone, bathroom with shower.
Nearby activities: Restaurants, lots of activity close by.
Safety: Good
Walkability: You can walk to many shops, bus, gas, gondola.
Food & drinks: Breakfast, coffee, tea
Business Response on GoogleFeb 20th, 2024
Dear Ralf Pieper,We apologize for any inconvenience caused by street noise and a noisy heater during your stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that we fell short of meeting this expectation. Your feedback regarding these issues has been noted, and we will take steps to address them to improve the overall guest experience.On a positive note, we're glad to hear that you found the complimentary breakfast and Wi-Fi convenient and satisfactory. We appreciate your understanding and patience as we work to improve our services. If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Sincerely,CC - Guest Relations Manager
