The Watermill

Highly recommend this place. Parking was terrible
Jun 28th, 2023

When it comes to pool supplies and customer service, Watermill Pool Supply has consistently exceeded my expectations. Among their exceptional team of staff, one individual stands out for his outstanding assistance and expertise: Bill. Bill has been an invaluable resource and an integral part of my positive experiences at Watermill Pool Supply. His knowledge and understanding of pool supplies are unmatched, and he goes above and beyond to ensure that customers receive the assistance they need. Whether I have a simple question or require more in-depth advice, Bill consistently provides top-notch customer service. One of the things that sets Bill apart is his willingness to listen attentively to customers' concerns and needs. He takes the time to understand the specific challenges or issues individuals are facing with their pools, allowing him to provide tailored recommendations and solutions. His friendly and approachable demeanor creates a comfortable environment where customers feel confident asking questions and seeking advice. Bill's expertise shines through in his ability to explain complex concepts in a clear and concise manner. He has a knack for breaking down technical jargon into understandable terms, ensuring that customers grasp the information they need to make informed decisions about their pool supplies. Whether it's discussing the intricacies of pool chemistry or the best filtration systems, Bill's explanations are always thorough and easy to follow. In addition to his knowledge and communication skills, Bill's dedication to customer satisfaction is remarkable. He goes the extra mile to ensure that customers leave the store with the right products and a solid understanding of how to use them effectively. Even during busy periods, he remains patient and attentive, never rushing through interactions or compromising on the quality of his assistance.
May 20th, 2023

Complete pros in every way!
Feb 8th, 2023

The team at Watermill are the best. The care for customers is tops. Thanks Bill and team!
Oct 8th, 2022

They are really friendly and helpful!!
May 20th, 2022