Hood To Coast Pool & Spa Services

Phone line bad service unprofessional
Jun 24th, 2020

Very unprofessional.
May 9th, 2018

Always a pleasure to work with when I need service on the pool and spa. They are always punctual, quick and reasonably priced.
Feb 23rd, 2018

Had a great response from Hood to Coast with my Spa, always there when I needed them. They have helped me over the phone and in person, helping me repair/restore a tub I got from a family member. This tub was in bad shape when I got it, got it running, and now it's almost done. I have a few more things to do to it before it's perfect. I would recommend this business to anyone.
Oct 14th, 2017

As far as I know, the service was fine enough. It's the billing practice and completely unprofessional manner in which he handled a billing inquiry that would cause me never to use this business again. Prior to H to C repairing a heater in our hot tub, the property management company that takes care of our house in Seaside asked for an estimate. H to C came to fix to the heater, and as far as I know, it now works. But when the bill came, the labor cost was higher than estimated, and in addition, there was a $60 charge to refill the tub. The management company asked about the additional charges, particularly the water fill charge since it had not been part of the estimate. Rather than explain what happened, H to C went completely off the deep end, huffing in an email that he'll credit back the overages and "Don't ever call me for service again as I don't like working for free." No one asked you to work for free. What we wanted was an explanation. Completely unprofessional business response.
May 10th, 2018