For over 30 years, Best Heating and Cooling has proudly served our customers in Linn, Benton, and Marion counties. We offer complete Installation, Maintenance, Repair and Service of Air Conditioners, Gas Furnaces, Heat Pumps, Radiant Floors, and Geothermal Systems.
To begin the process of replacing my HVAC system, I got 3 estimates, I appreciated Kirby from Best discussing my options and not hard selling me like one of the other companies I dealt with. Ultimately I went with Best because they were so far under the other 2 bids (all 3 bids were for comprable top brands). Then they had equipment in stock and were able to install within 2 weeks. Installers did a great job, clean and explained system use before they left.
Highly recommend Best. Thanks Best.
Business Response on GoogleApr 9th, 2024
Thank you, Douglas for choosing Best Heating and Cooling for your HVAC system replacement, and for taking the time to share your experience with us! We're thrilled to hear that Kirby provided you with a thorough discussion of your options without any pressure to buy.It's great to know that our competitive pricing and quick installation turnaround time played a role in your decision to choose us. We're also glad to hear that our installers did a great job, left the area clean, and took the time to explain how to use your new system. All of these are top priority for all of us at Best. We truly appreciate your recommendation and are grateful for your feedback.
Ellie Carson on Google
Chris did our spring maintenance again this year. He was punctual, friendly, and knowledgeable. So happy we chose Best for our HVAC needs! Service: HVAC system maintenance
Business Response on GoogleApr 9th, 2024
Thank you so much Ellie for taking the time to leave such a positive review about your experience with Chris and Best Heating and Cooling! We're thrilled to hear that Chris provided you with punctual, friendly, and knowledgeable service during your spring maintenance. We look forward to coming back out in the Fall to keep your system top notch. Thank you so much, Ellie! We appreciate you choosing Best for your maintenance.
juli ulm on Google
Brilliant technicians!, clean, fast, so knowledgeable!!!!
Business Response on GoogleMar 16th, 2024
Thank you for the fantastic review, Juli! We're delighted to hear that our technicians provided you with brilliant service. We pride ourselves on our knowledge and efficiency, and we're thrilled that you had a positive experience. If you ever need assistance in the future, don't hesitate to reach out!
Tim Hulse on Google
I've never written a review before...but felt the need to for Best. After getting visits from two competitors (one recommendation and one Home Depot installer) I was struggling to make a decision between Brand, Installer and system type. I decided to call Best for a third opinion, and had the good fortune of Kirby showing up to talk about my needs. Kirby provided a lot of information, and put up with a lot of questions.....without rolling his eyes at my ignorance. I recieved a proposal with the various options I was considering the next day. I had a few follow up questions, and pulled the trigger on the package I wanted.
To be clear, my decision was based on my experience with Kirby. I knew that Best was determined to sell me the system I needed, rather that the system they could sell me.
After scheduling, I was furthur impressed with the installation. Email and text reminders....email and text notification that my technician was on their way, with a description of their experience included.
Chuck, Jose and crew (I am so sorry I forgot the name of the tall guy on day one!) were on time, professional and delivered beyond my expectations.
If you are considering Best.....I strongly encourage you to make them your choice!
Tim - Jefferson, OR
Business Response on GoogleApr 2nd, 2024
Dear Tim,Thank you so much for taking the time to share your experience with Best Heating and Cooling! We're thrilled to hear that Kirby provided you with such valuable information and patiently answered all your questions. It's wonderful to know that our commitment to finding the right system for your needs stood out to you.We're also glad that Chuck, Jose, and the rest of our team impressed you with their professionalism and exceeded your expectations during the installation process. We'll make sure to pass along your kind words to them.It was a pleasure serving you, and we're grateful for your recommendation. If you ever need anything else, don't hesitate to reach out!
Patty Basey on Google
Best Heating and Cooling is the BEST! I highly recommend this company because the staff, technicians, and products are top-notch.
Business Response on GoogleMar 18th, 2024
Thank you so much for your glowing review, Patty! We're thrilled to hear that you had a fantastic experience with Best Heating and Cooling. We strive to provide top-notch service, and we're delighted that you're happy with our staff, technicians, and products. Your recommendation means a lot to us, and we look forward to serving you again! Thank you so much for being part of the Best Heating Family!!
