Greyhound: Bus Station

Kenji B. _{on Google}

May 2nd, 2021

the station, station said I had to go to 7/11, 7/11 said I had to go online...

Eric Bagai _{on Google}

Nov 14th, 2020

It works!

Agostina Graña _{on Google}

Mar 13th, 2020

(Translated by Google) The bus stop is confusing. They don't stop where the address indicates. We missed the bus because of this, at 23.50. We have spent all night in the street, with cold and all our luggage.
(Original)
La parada de colectivo es confusa. No paran en dónde indica la dirección. Nosotros perdimos el autobús a causa de esto, a las 23.50. Hemos pasado toda la noche en la calle, con frío y todo nuestro equipaje.

C.J. Lindstrom _{on Google}

Oct 14th, 2019

Not great, make sure you have an e-ticket and wait outside. The Greyhound bus was 2 hours late to SF, so we took the local bus and Caltrain, a better bet.

Madison Kelsheimer _{on Google}

Oct 5th, 2019

Bought a ticket through a 3rd party, which advised me to pick up ticket at the station. Arrived at the station to find services where down as they had moved to a portable unit. Was met by someone who seemed to not want to deal with a ticket and advised me to show email to the driver. Driver was extremely rude and told me to just "take an uber." I showed him that I had a reference number and he refused to let me on because I was not on the manifest, which was due to greyhounds systems being down, I presume. After having to advocate that I had indeed bought a ticket, the attendant made a call and I was able to board, and was told I should have arranged my "travel time" ahead of time. I'm not sure what this was about, my ticket had a specific bus time on it. All in all I felt the driver and the attendant rude and unprofessional, and then felt blamed for what appeared to be a system error on their part. Will do my best to avoid taking this bus route again.