Kleindienst Plumbing

J Campbell _{on Google}

Jun 9th, 2016

I hired Kleindienst Plumbing after meeting with the owner Roy and going over a bid from a former plumber. The bid was around $8,000 and Roy looked it over and said "we should be able to beat this", I said great when can you start?
He had one of his guys here that never communicated about the work running more than the original estimate. Billy his plumbers who did the work quit shortly after the work was completed.
Roy gave me one estimate and then I started getting bills for an hourly rate. This was never discussed and he just set it up on an hourly rate. I sent him a text and an email asking for an estimate but, never got a reply then the bills just kept coming in and coming in. I paid around $8000 for the work and he trying to charge my over $17,000 for the work that was quote by the former plumber for around 8K. There's even a few things that the former plumber bid on and Kleindient's didn't do. They recently turned my into the a credit agency for $9444.
This company is not organized, Roy was not around to advise his worker Billy and he didn't have clear direction and didn't have all materials he needed on the job and Billy was frustrated most of the time. One of the reason he quit.
Roy never communicated with me that the job was going to run more than the bid I showed him and now he's try to charge my over double was the original bid was.
I do not recommend this company. Stay clear, they are not ethical!!!!
My next step will be BBB.. etc.
It's interesting, that the first review had a similar experience and was turned into collections also!! Kleindienst Plumbing will misrepresent the charges.
Beware of the company!!!!!!!
Please note the review written by Don W... a 5 star review was probably written by the owner or someone affiliated with the owner. Just another example of there unethical practices. Beware, beware!!!
Since I posted this review, there's been problems with my plumbing. Kleindienst didn't hook up my waste line under my house and the water has been going under my house. He also didn't run the vent pipe all the way up.