Crash Champions Collision Repair San Gabriel

Angela Chen _{on Google}

Mar 14th, 2024

Finish painting on time Service: Painting

Juvit Tan _{on Google}

Jan 30th, 2024

Great customer service people. You feel well taken care of. My car door looks good.

Debbie Richards _{on Google}

Jan 22nd, 2024

I'm honored to be working at CRASH CHAMPIONS. A company that genuinely cares about their customers & employees. They listen to our concerns and answer our questions. There's always room to grow. Can't wait to see where my next 6 yr adventure takes me.

Nina Joy Aguirre _{on Google}

Dec 10th, 2023

Took our Acura here for repair and they did an amazing job! Great communication throughout the process. All questions and concerns were explained. My husband worked mainly with Juan & he was very professional, attentive and helpful!

Damian Gonzalez _{on Google}

Oct 1st, 2023

My experience at Service King/Crash Champions San Gabriel was highly disappointing due to Mr. Daniel Holguin's poor customer service. After requesting a quote and confirming insurance information, I asked for a part to be pre-ordered last Friday, and they will contact me to drop off the car. Without my consent or notification, they scheduled a drop-off appointment for the following Monday. Assuming the part had arrived, I tried to reschedule due to a family emergency but couldn't reach anyone.
When I visited on the following day, Tuesday, Mr. Daniel revealed that the part was only ordered on Monday morning, not Friday. I questioned why they had scheduled the appointment prematurely, and Mr. Daniel dismissed my concerns, claiming he didn't like my "energy" when I asked if they wanted my business because their practice says otherwise, and he rejected me as a client. Even after speaking to the general manager, Alan, and acknowledging multiple errors by their staff, the treatment I received remained unacceptable for a loyal customer like me. I hope this feedback prompts improvements for future customer's sake.