Groom Dog Spaw

Feb 26th, 2024

Nov 11th, 2023

Awful people expensive service with hidden extra fees and terrible job on the grooming. Didnt finish the job left my dog looking crazy
Oct 11th, 2023

I have been to this groomer twice before and they were very professional and did well. However, I went back today after scheduling an appointment a week in advance and they and no record of my appointment or the previous ones I had with them. This already made me very weary due to how unprofessional and unorganized they were, but even further they wanted to keep my 10 pound dog for 6-7+ hours for just a bath and haircut. I thought this was an absolutely ridiculous amount of time to ask for me to leave my dog. Not to mention, they never showed me around the facility or told me where my dog would have to stay for these 6-7+ hours they would need to hold him. There was also no good reason he should have been there for that long; it was going to take them that long because they completely overbooked themselves and were super behind on gromings. I left immediately and will not be returning. I really was not happy with this experience and they should really take their appointments more seriously. It is honestly not fair treatment to these dogs and I really would consider going elsewhere before trying this business. It felt like they didn't care about the well being of the dogs.
Oct 4th, 2023

They do an excellent job on my 13 year old shih-tzu mix. It's on the pricier ($95 I think for a full service groom?) but as far I can tell it's comparable with other groomers in SF so that's to be expected. All of the staff is very friendly and accommodating.
Sep 4th, 2023