Sammys Food & Wine

Pink Bunny _{on Google}

Mar 20th, 2024

My brother ordered carne asada tacos..2 VERY small tacos and some burnt chips on side...$18.50, sister in law got chopped chicken salad...very little chicken and a few mozzarella pieces, had to ask for dressing...$18.50...I had lobster bisque..$14.50...no bread or crackers! Plus a 5% surcharge! We go there every time they visit, but will be finding a new place to eat....so disappointing!

John Jelks _{on Google}

Dec 20th, 2023

I had a horrible experience with the manager named Shyan. Not sure if that's spelled correctly. Anyway, I ordered the large chopped chicken salad using Uber Eats on Wednesday, 12/13/2022. I specifically put notes that I wanted balsamic dressing, tomatoes, and sourdough bread with butter for a family size. I received a large salad with a few tomatoes. It was not enough tomatoes even for an individual chopped chicken salad. There were only 2 small pieces of sourdough bread with no butter. Lastly, it came with Italian dressing, which my wife is allergic to. I called Sammy's and the manager, Shyan answered. I explained to Shyan what I ordered and how I specifically put notes on my order. Shyan was very short and extremely rude. There was no customer service, concern or care for my issue. Shyan didn't say anything when I explained how my wife is allergic to the Italian dressing. Shyan needs extensive training on how to treat customers. I love the food at Sammy's and it's too bad that I had to submit a 1 star. However, this is only towards Shyan and the lack of customer service along with not beingcordial. I really don't understand how some managers think that it's ok to abuse that position.