Jessop, George Carter Jeweler

Apr 29th, 2018

Terrific customer service! Top notch! If possible, ask for Jill. She is absolutely amazing! Knowledgable, efficient and super friendly! Would not hesitate to recommend Jessops!
Jan 4th, 2018

Mar 19th, 2017

Sharon Axelson was extremely helpful. I was looking for a ring to propose and she made what I thought to be a stressful decision seem easy. Thank you again for your help.
Jan 31st, 2016

Do not trust this jewelry store! It isn’t what it used to be. They will sell you items that are flawed without telling you, then refuse to take them back. My boyfriend and I recently purchased an engagement ring. A couple of days later I looked at the ring with a magnifying glass (loope) and saw 2 chips in the stone! I was shocked! I immediately called the store. The sales person looked up the description of the ring on file (that was not given to us or revealed to us) and agreed that it had 2 chips. She said that we bought it that way. I said we wanted to return the ring but she said we needed to meet with the owner. We made an appointment with the owner of the store, Mr. Jessop, a couple of days later. The owner was very forceful in saying that the ring was now a used ring so he would lose money and have to sell it for less. He said he could not refund our money. We told him that the ring was sold to us flawed as the chips were not revealed to us before we bought it. We said we would gladly pay for the ring sizing. After much discussion, Mr. Jessop said he would have to charge us $150.00 for sizing (which the store’s listed price on the website is $45.00) plus $265.00 for restocking. The rest he would return. This is absurd! The website’s “2 week money back guarantee” is misleading. Mr. Jessop was unreasonable, rude and extremely unfair. I would never step foot into that store again.
Jul 28th, 2016