Safelite AutoGlass

Replaced my wifes windshield with a warped Windshield. They told her it was faulty when they gave it back and booked a new appointment to replace the warped one. When she showed up for her appointment no one was there. Called the call center, they told us they would let the shop know. No returned call. Horrible experience.
Feb 14th, 2024

We had a broken window on the side door of our minivan. Of course, it was a rainy weekend in San Diego. We went with Safelite because they had the earliest availability. Safelite was not the lowest price. In fact, after using the online tool to schedule, we didn't complete the reservation at first. Within the hour, we got an email from Safelite with a $50 off discount to complete the reservation. Other local providers had stronger pricing if you're not in a rush. We paid the extra $50 to have the mobile repair done. The technician texted ahead of time and arrived towards the beginning of the 1 to 5pm timeframe. The technician thought it'd take about an hour. 2 hours later the technician is stuck and asks to drive our minivan to the Oceanside location to complete the repair. The technician returns around 5pm with the glass replaced. At first, we noticed there was some glass still on the floor & a screw that was left off. No big deal. We asked why we were charged $40 for a recycling fee (the window was destroyed and we had disposed of most of the original window beside any residue in the door). The technician isn't empowered to make any financial concessions. The next day we notice that the door handle wasn't reinstalled correctly. We called to have someone come out to fix the door handle. The first available mobile appointment was about a week out. They came and fixed the handle. Some more glass came out of the door. No big deal except instead of sweeping the glass into a dustpan and throwing the glass in the garbage the technician swept it into the road. Ultimately the glass was repaired, our door was reinstalled correctly BUT we paid a premium and dealt with a little bit of a hassle. If you have the time, I'd try out a local shop next time.
Oct 4th, 2023

Oct 1st, 2023

Awesome repair.
Sep 29th, 2023

Safelite of Oceanside was awesome! The staff was friendly and professional, and they did a great job with my windshield in record time. I highly recommend them.
Sep 26th, 2023