BrightStar Care Metro San Antonio

Apr 3rd, 2024

This place is a joke and complete waste of time waited a month and never heard back. Called multiple times and the staff does know anything states they will call back never called back. Instead of apologizing your response is you don't have me in the system.. well no you don't because it is not for me it's for a family member.
Feb 25th, 2024

Sara Physical therapist full of smiles , has magic hands for my daughter with such care n patience she's accomplished alot my daughter couldn't move her left leg paralyzed well didn't take long thanks to Sara I know because of her she now moves her leg , you can tell right away she was meant to have this title , she's all about the patient , her priority providing care for the patient , thank u so much Sara from the heart a blessing for my daughter . Must add Isabel my daughters Angel her therapy Speech is God sent my daughter loves her and is comfortable with her my daughter may not speak but her expressions when Isabel is here is priceless she's so motivated and her smiles speak for themselfs thanks Isabel we need more like you in our lifes ! Now lets get to office terrible slow and no care for my daughter u will do assessments but too many hiccups n excuses n delays providing the information in medical needs for my daughter on time to her insurance 3 months really how is my insurance Goin to pay that if its old , whats worst my daughter pays the price , staff in office Star is one , must be more responsible and understand we the parents for our loved ones seek the best medical help for them turn the tables around would u like that for ur loved one , Superior wants accuracy not 3 month old assessments incomplete !!!!! This would be a reason for ur patients to fly !!!!! Here still Jan 2024 , so my daughter's Nurse gone oh nooogghhh Nurse Amanda great Nurse asset to any company that hires her , sweet girl , spotted an infection on my daughter's tube right away seeked doctor for antibiotics , she showed a lot of care for my daughter will miss her , a Nurse with a passion in the Medical Field thanks Amanda .
Jan 19th, 2024

My wife had surgery on 12/21 was released from the hospital on 12/22. They stated that the home health agency would reach out and they did on that Friday while she was recovering. We called back they asked for a card on file my wife wasn't comfortable with this. 8 days later we still hadn't heard from anyone, so I called and was told that my insurance doesn't accept those services ( it does. I was looking at my policy) and that Paul tried to reach out to us ( DID NOT) to let us know. This company is bogus! It depends on your area code if they will service you!!!
Jan 8th, 2024

Great care givers, professional,friendly, caring, attentive, and thorough.
Jan 2nd, 2024