McDougal Funeral Home

I had a beautiful celebration of life here! I was delighted with how clean and beautiful it was. I had an issue with the audio video, and Austin was excellent to help. I loved. The staff that helped us our. I would. vert much recommend RBIs place.ro anyone.
Apr 5th, 2024

Our experience working with McDougal was impeccable. They were kind, understanding, very empathetic in our needs, and incredibly helpful in guiding the what comes next conversations. They were patient and professional with working through our mothers wishes. We will be working with them again to plan for our eventual passing and prevent some extra pain and difficulty on our children. Thank you, Michael, for all you did to help us in our time of need!
Mar 12th, 2024

We felt so cared for by all members of your staff! Your concern for our tender feelings was so evident in the way you treated us and handled every situation, from picking up the body of our loved one, to the interment. Thank you especially to Michael and Sundee, who had so much patience with us in our planning- your compassion was heaven sent! Even our limo driver was so kind and genuine. Everyone at McDougal made this process seamless, and we are so grateful! Thank you from the bottom of our hearts!
Jan 25th, 2024

It is unfortunate when a family must deal with a funeral home. Someone close has been lost and not only are the feelings from that loss lingering, but there is also the duty to ensure the family member is treated respectfully. Our mom had a pre-need plan with McDougals for decades after they handled our dad shortly before. Upon her passing, I called McDougals as I had been instructed. From that point, they did yeomans work in contacting and working with the out-of-state funeral home that would prepare Mom for transport. Over the days it took to transport her body to Utah, our funeral director, Mr. Michael McDougal, kept in contact with us keeping us aware of all that was taking place in the process and working with our local funeral home. I cannot stress enough the professional conduct and personal attention Michael gave to us during this time. The local funeral home relayed that Michael was very helpful to them and made himself available when needed. When we met Michael, he was not expecting us but still stopped what he was doing to greet us and give an update on what had been done since Moms arrival. He showed us around the funeral home and let us know all that was available to provide a nice memorial service for our loved one. A comment on the funeral home itself. The entire place is spotless, and the chapel area is gorgeous, equipped with everything necessary for conducting a funeral service. The viewing areas and sitting rooms are just as splendorous as the chapel. Each of the people working there was as professional as Michael and very pleasant. One might think that they must be because that is their business, but you can tell that, yes, it is a business, but also that they truly care about each family that walks through their doors in a time of need. Everything, and I mean everything, was managed well with Michael taking the time to listen to our thoughts and providing needed advice. The weather took a turn for the worse at the time we were to hold the service, and Michael accommodated the necessary changes to move the services into the chapel instead of the graveside service we had planned. The preparation of Moms body was perfect. She appeared so much like she did before her passing, and her hair was done just like she would have wanted it. She chose to be buried in her Temple clothing and that was handled with dignity as would be expected. Looking back on that time, I realize all the little things that Michael and the people at McDougal Funeral Home did to make the moment special. Those things that we had not thought of nor asked about. In the end, the memorial service for Mom turned out well and the family was able to say their goodbyes and talk about their memories of her in a perfect setting. Our thanks to the staff, and particularly Michael McDougal, for what they did before our arrival and the aftercare we have received long since departing Salt Lake. An unforgettable experience in many ways.
Mar 11th, 2024

My son recently passed away unexpectedly and since McDougal handled my grandmother and grandfather's services, and my Aunt's and uncles had done their planning through them we thought they'd take good care of us. From the very beginning we felt like dollar signs. My Aunt's happened to accompany us in meeting with McDougal and found that she was being charged double what I was for the use of the celebration of life services. McDougal also advised us that we'd need my ex husband's consent to cremate my son despite the fact that he's been absent from my children's lives for many years. This created absolute chaos and heartache for my whole family as my ex husband is violent and has made several threats on my life. When we looked up Utah code concerning this information with legal help we found that the information given was incorrect and caused undue stress for no reason. When we made the decision to go with a different funeral home we were told they were legally obligated to let my ex husband know where we were going. I understand that every situation is different, however considering that I have a protective order in place I feel this put my safety at risk during a time when I should have only had to worry about mourning the loss of my son. The other funeral home was not only able to arrange cremation for my son WITHOUT my exes permission due to all of the court documents I had, but the services were in a beautiful location that felt next to heaven, and hand picked by my son. On top of everything else the costs associated through the other funeral home were significantly less than what McDougal was charging. I've never felt less like a person and more like dollar signs in my life. I highly recommend you do some research and compare costs.
Jan 25th, 2024