Safeway Pharmacy

Called to ask when about how long my prescription would take and not only did the gentleman who answered tell me that it would take until about 7pm(which it didnt. It only took 15 minutes), they also told me one of my prescriptions wasnt going to be covered by insurance come to find out it was. So I was lied to twice in one phone call. Not okay when it comes to medication.
Dec 20th, 2023

Doctor sends over medication on Wednesday and tell me to go and get it. I go there a little after 7 PM on Thursday and theyre closed. I go in on Friday at 10:30 AM and they havent even started my medication and they tell me another 15 minutes and they say were very busy. Well why dont they work extra hours to get caught up. Horrible service back there drinking drinks and eating cake and just lollygagging around. I will never go to this Safeway ever again theyre horrible. This medication shouldve been finished and ready to go. Safeway on Center Street is the only Safeway to ever go to. They are so fast. I dont recommend ever Safeway in West Salem extremely slow and its happened to me before there. If I could give them a zero*I would.
Dec 19th, 2023

Dec 14th, 2023

Slowest line. Rarely have a second tech working out of the three cash registers available. There's a good chance when it's your turn someone will get called over waiting outside of the line to go infront of you for whatever reason. Atleast come up with a ticket system like a deli or something so we can shop while we wait. Called to have a 1 day RX refilled. Phone bot told me it would be filled in 3 days. Pressed option that it's urgent and it changed it to 2 days. Tried to speak to staff to get refill that day and it said no one was available for 41 minutes then transferred to a voicemail not accepting messages. Cool cool. Guess I don't need my medicine.
Nov 29th, 2023

I love how the pharmacy tech helps you understand the meds you're getting instead of just rushing you.
Nov 20th, 2023