Walgreens

Kander14 V _{on Google}

Apr 8th, 2024

Absolutely worst costumer service! Sat on hold for over an hour and a half and NOBODY answered the dang phone! And my prescriptions were not even being filled in a timely manner, so I was forced to call with not a single human to talk to! Absolutely awful! And this is not a single event, this has happened MULTIPLE times!

Emma Coughlin _{on Google}

Apr 4th, 2024

Went in to grab a prescription for my sick child. I was told at the counter that it wasn't ready and would be in about 20 minutes. I waited and name was called, pharmacy auto called me and the app said prescription was ready. I went up to the consult window because the pharmacy assistant who I originally spoke to did not call me back up when the name was called. The pharmacist said "yes the prescription is ready but you need to sit back down and wait." Wait for what? When your scripts are ready THEY LET YOU KNOW, you jump the line and check out. She told me I needed to wait. The original person I talked to clearly forgot who I was and was just powering through the line. Yes. It's busy. I understand that. Vanessa is great. She was cordial with everyone she spoke to and didn't forget who she spoke to 5 minutes after speaking to them. The other pharmacy assistant, not so much. I had to leave and go back through the drive thru with my screaming sick child. Walgreens pharmacies are grossly understaffed and I've had to turn to this one when my usual one has had staffing inconsistencies and that pharmacy is randomly closed during the middle of the day.

Somara Bellefeuille _{on Google}

Apr 2nd, 2024

Great its clean and quick

Joe V. _{on Google}

Mar 31st, 2024

This location was over 24 hours behind on my prescription and all I got from them was "Insurance Issue, No action Needed". I knew there shouldn't be an issue so I tried calling them to correct it (as I figured they ran the wrong insurance). This location would not answer the phone, despite trying to get to Pharmacy, or Store Manager as well. I drove over after work to try and resolve the issue, and I was right that they ran the wrong insurance. I got it corrected but they never even filled it, despite being a day they received the prescription. They told me it would only be 30 minutes, so I went home as I lived close. After two hours I called Walgreens corporate and they told me my best chance at that point was to call another Walgreens and request a Rx transfer. I called another nearby location, and they filled it in just 15 minutes. Horribly organized, and frustrating that the issues with this location could have been resolved by their staff either answering the phone or reaching out to me to resolve the insurance issue.