Crossroads Trading

Be careful!!! When you buy in this line of stores, look carefully at your receipt because they add a percentage of 3% to the total purchase, even if you pay with a debit card, I try to return the purchase and they only return with a gift card to buy with themselves! !! It is a bad idea to buy here, I did it and I thought their sales and return policy was very bad.
Mar 4th, 2024

Also a bad buying experience. One was so rude, but bent over backwards for an African American Gal, bought all her stuff. Just another bad service experience from people who watch too much and believe what they see on television.
Feb 7th, 2024

Jan 30th, 2024

Spent two hours to sell my clothes only for the employee to say, They couldnt accept our clothes due to the brand and the condition. It felt like they had too much on their hands and didnt even want to go through the clothing. The clothing brought in was in much better condition than what was on the rack, and was the same brand as the clothing on the rack. As well as, they arent size inclusive.
Jan 28th, 2024

The treatment that myself and another woman were given was unacceptable. I was feeling angry already because they skipped over me and helped all the white customers first. I say that because a lady checked in after I did with two bags compared to my one. It was no biggie but she was helped and had already left. I went outside to smoke a cigarette while I waited. Another Black woman felt the unfriendly presence also. When she asked for help they were rude to her and after seeing that my name had clearly been moved around from its original place. I brought it to their attention and their employee said they made online appointments. He lied. The one lady and I talked because we had the same bag. There Racist and it clearly shows. We felt frustrated and angry all at the same time. This is 2024 and you guys should be ashamed of the customer service you choose to give your Black customers. To treat anyone differently because of the color of their skin is wrong.
Mar 24th, 2024