Chamber of Commerce

      Hyundai of Elk Grove

      ( 655 Reviews )

      Hyundai of Elk Grove
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      Chamber Rating

      Verified Member
      3.8 - (655 reviews)
      392
      61
      39
      31
      132
      Read Our 655 Reviews

      Chamber Rating

      Verified Member
      3.8 - (655 reviews)
      392
      61
      39
      31
      132
      › ‹
      • Kyle Marlatt

        Friendly staff and great customer service. I love my new IONIQ 5
        Apr 9th, 2024

      • Vivien Tseng

        Unfortunately this was the worst customer service experience. My concern regarding a rust spot was not addressed. My vehicle is less than a year from purchase . The attitude was dismissive. I was even told curtly that it is not a rust spot even though it is under the clear coat. I repeatedly heard the phrase : We are very busy , we do not have staff and we do not have time. I was informed that the supervisor has many obligations to address and hence cannot tend to mine both in person and on the phone . At the time of this review I have been disappointed yet again by a lack of correspondence and have zero confidence that the rust guarantee by Hyundai will be honored .
        Apr 9th, 2024

      • John P Ziagos

        Professional, courteous, friendly and fast service experience. Cant ask for anything more from a dealer.
        Apr 9th, 2024

      • Jan Jeffrey

        The staff and service is too notch. So friendly and professional.
        Apr 9th, 2024

      • Joycelyn Wakefield


        Apr 9th, 2024

      Read Our 655 Reviews

      About
      Hyundai of Elk Grove

      Hyundai of Elk Grove is located at 3655 Florin Rd in Sacramento, California 95823. Hyundai of Elk Grove can be contacted via phone at (916) 427-1234 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Hyundai of Elk Grove?

      A The phone number for Hyundai of Elk Grove is: (916) 427-1234.

      Q Where is Hyundai of Elk Grove located?

      A Hyundai of Elk Grove is located at 3655 Florin Rd, Sacramento, CA 95823

      Q What is the internet address for Hyundai of Elk Grove?

      A The website (URL) for Hyundai of Elk Grove is: http://www.hyundai.com|www.facebook.com/hyundai#!/hyundai|ww

      Q How big is Hyundai of Elk Grove?

      A Hyundai of Elk Grove employs approximately 20+ people.

      Q How is Hyundai of Elk Grove rated?

      A Hyundai of Elk Grove has a 3.8 Star Rating from 655 reviewers.

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      Ratings and Reviews
      Hyundai of Elk Grove

      Overall Rating

      Overall Rating
      ( 655 Reviews )
      392
      61
      39
      31
      132
      Write a Review

      Kyle Marlatt on Google

      image Friendly staff and great customer service. I love my new IONIQ 5

      Business Response on Google Apr 9th, 2024
      Congratulations on your new IONIQ 5, Kyle! The team at Elk Grove Hyundai appreciates your business and wishes you happy miles ahead!

      Vivien Tseng on Google

      image Unfortunately this was the worst customer service experience. My concern regarding a rust spot was not addressed. My vehicle is less than a year from purchase . The attitude was dismissive. I was even told curtly that it is not a rust spot even though it is under the clear coat. I repeatedly heard the phrase : We are very busy , we do not have staff and we do not have time. I was informed that the supervisor has many obligations to address and hence cannot tend to mine both in person and on the phone . At the time of this review I have been disappointed yet again by a lack of correspondence and have zero confidence that the rust guarantee by Hyundai will be honored .

      Business Response on Google Apr 9th, 2024
      Vivien, I'm sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. Your concerns should always be addressed promptly and professionally - no exceptions. I'd like the opportunity to discuss this further with you so that we can work towards a resolution together. Please reach out at your earliest convenience.Thank you,Jerry Eastman - Service Manager - (916) 427-1234 X1015

      John P Ziagos on Google

      image Professional, courteous, friendly and fast service experience. Cant ask for anything more from a dealer.

      Business Response on Google Apr 9th, 2024
      John, we're so glad to know you had a great experience at Elk Grove Hyundai. We strive for professionalism and efficiency in our service - thanks for noticing!

      Jan Jeffrey on Google

      image The staff and service is too notch. So friendly and professional.

      Business Response on Google Apr 9th, 2024
      The team at Elk Grove Hyundai loves seeing great reviews! Thank you, Jan!

      Joycelyn Wakefield on Google

      image

      Business Response on Google Apr 9th, 2024
      Joycelyn, thanks for giving us the opportunity to serve you! - The Elk Grove Hyundai Team
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      Overall Rating

      Overall Rating
      ( 655 Reviews )
      392
      61
      39
      31
      132

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