Preferred Plumbing & Drain

Are water heaters on some diabolical timer, set to self-destruct on weekends, holidays, and after midnight, only? Thank heavens for Preferred Plumbing & Drain! My water heater quit on me, leaving me with a flood on a Sunday morning. I panicked knowing I wouldn't be able to get someone to come quickly on the weekend and if I did, the cost would be triple the usual cost. For the most part I was correct, but then I found Preferred Plumbing & Drain. They were at my house in under an hour and my new water heater was installed and running before lunch. They were friendly, neat, and efficient. Compared to other quotes (from companies who were too booked to come out on a Sunday), I found them to be equal or more affordable. I highly recommend Preferred Plumbing & Drain. Great company.
Apr 9th, 2024

Absolutely wonderful service. I had an emergency situation very early in the morning and Preferred Plumbing sent help extremely quickly -- faster even than they'd promised me. Not only did Tony and Joseph fix the main issue, they easily identified and fixed a secondary problem that threatened to make things much worse. I was really impressed by how quick, clean, friendly, and professional they were, and they explained very clearly what they were doing and why. I absolutely recommend Preferred Plumbing, they did a great job! Thanks!
Apr 4th, 2024

I live in a space that is managed by a property management group, and in an emergency, it can be challenging to get same day service. Our kitchen sink was backup from the upstairs toilet, and this happened in the afternoon, so I quickly notified the property management company. They needed to do their thing, then finally after a bit of waiting on the property company, I was told the tech would arrive between 6:30-7:30pm, and that was no problem. Genesis was my tech, and he was awesome, he stayed well into the evening troubleshooting, and snaking the line very well. The backup wouldn't clear, so then he went into the crawl space to make sure all options were explored to resolve the backup. He found the secondary cleanout and came up with the plan to return the next day to better clear the line. the job is now complete and was well executed, i can use the kitchen sink again. He is a very good tech that thinks about all the possibilities to resolve an issue. I'm not sure which location dispatched Genesis, however there lucky to have him. I would call Preferred Plumbing & Drain
Mar 25th, 2024

Good company! very quick response Workers and for fixing every plumbing works.They are very cool and respectful, would definitely recommend!
Mar 25th, 2024

Amazing company! Had a BAD flood from my kitchen sink and gave these guys a call since my apartment office was closed. Pedro Rodriguez tech #63 showed up very quick and fixed everything. He was very cool and respectful, would definitely recommend!
Mar 14th, 2024