Mid Island Collision Centers

Thanks again Mid Island for another great job done on my Chevy Tranverse. No complaints and you always keep in the loop between text message and verbal convo.
Mar 25th, 2024

They did a great job on the rear hatch of my Tiguan. All OEM parts, top quality job. Worth the cost but luckily my accident was fully covered, I'd still go back for repairs tho
Mar 25th, 2024

It was a Sunday when my Mercedes Sprinter met with an unfortunate accident in Manhattan. I promptly reached out to the esteemed Rallye Mercedes Dealership, who promptly directed me to Mid Island Collision, known for their excellence in automotive repairs. My subsequent call was to Mid Island Collision's tow unit, where I was reassured by Ian, the adept tow truck driver. His expertise, professionalism, and meticulousness in securing my Sprinter before its journey to Long Island were commendable. "Ian, you're truly a gem," I expressed with gratitude. Come Monday morning, a call from Laura greeted me, her concern extending beyond mere paperwork to inquire about any injuries sustained during the mishap. With swiftness, she facilitated the necessary agreements, ensuring seamless transactions with both Geico and the repair facilities. Her emails brimmed with reassuring updates and positive information, addressing any queries or apprehensions I harbored. Emil, too, left an indelible mark with his dedication. Recognizing my apprehensions regarding the outcome, particularly given the Sprinter's newness, he pledged his word as his bond. His assurance that I would be delighted upon completion resonated deeply, for which I extend my heartfelt gratitude. Despite his busy schedule, Emil unfailingly returned my calls by day's end, a testament to his commitment to customer satisfaction. Every minute, including recalibrating the Mercedes to its original specifications, was meticulously attended to before the Sprinter's delivery. Their proactive approach, coupled with regular updates on the repair progress, exceeded expectations. As they say, patience indeed yields exquisite results. In all my years of navigating the realm of collision repairs, Mid Island Collision stands unrivaled in their dedication to customer satisfaction. Their professionalism and prowess in their craft are unparalleled, making them a definitive recommendation for all automotive repair needs.
Mar 20th, 2024

I have been to a good number of collision repair shops in my time, however this one stands out as the best of the best. Emil and team treated me like I was at a upscale hotel. The service was impeccable, they had the clients best interest at heart and they communicated with me every step of the way effectively and in a timely manner. That is unusual for most repair shops. The customer service only compliments the great repair work they did. I was completely satisfied from start to finish with my experience.
Mar 15th, 2024

This place was one of the worst experience Ive ever had for shop repair. The owner was totally rough when I asked about an excessive charge for what they did. If you have a considerable damage on your vehicle dont go there youll avoid overpriced charges. Over $7,229.33 just to removed pieces not to fix it. To update they will never help you fix the problem because Insuranse paid but insurance in this case (Allstate ) they removed $5,229.33 from the vehicle value of a total lost payment at the end you pay one way or another. If you take them to small claims courts they will never attend with any excuse.
Mar 13th, 2024