Chamber of Commerce

      T-Mobile

      ( 150 Reviews )

      T-Mobile
      • 4501 S Laburnum Ave Ste 165
        Richmond, Virginia 23231
      •   804-222-1505
      Join us on one of our Magenta plans. See benefits.
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (150 reviews)
      92
      20
      13
      8
      17
      Read Our 150 Reviews

      Chamber Rating

      4.1 - (150 reviews)
      92
      20
      13
      8
      17
      › ‹
      • Loni Durant

        We visited the store on yesterday and let me tell u our phones had been off for awhile now so we got there before they open the young man open the the door with good morning what can I do for u today but before that he offered us a snack put the music on he made our trip worth it. Now I told him about our phones and what I could afford the first thing he said was let's just start over because the number u have is gone we both said OK when I tell u he made getting a new number and phone easy and the young lady also came in and she too did a excellent job helping her customers with they're phones as well they had great team work I would give them both a 10 for excellent customer service
        Feb 29th, 2024

      • Willie Spicer

        Walked in and they automatically made my visit a total success..thanks
        Feb 6th, 2024

      • Brian Slosjarik

        They were very nice and got you taken care of quickly. Excellent customer service.
        Jan 26th, 2024

      • Brody Martinez-Edwards

        When did yall stop helping customers and start making them do the work for you? My wifes flip phone broke at no fault of her own. The screen went black in the crease where it folds so we came in to *hopefully* get her a new phone as this is her BUSINESS phone and she needs it to run her business. The girl spent all of 30 seconds before telling us we have to file an insurance claim. Then she sends us to a tablet to start the claim and moves on to the next customer all while my wife has NO IDEA what she's doing BECAUSE SHE DOESN'T WORK FOR TMOBILE. She still had questions but we were brushed off for other customers coming in. Absolute horrible customer service.
        Jan 25th, 2024

      • Brooklyn Zoo


        Jan 24th, 2024

      Read Our 150 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Richmond and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 4501 S Laburnum Ave Ste 165 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 804-222-1505.

      Q Where is T-Mobile located?

      A T-Mobile is located at 4501 S Laburnum Ave Ste 165, Richmond, Virginia 23231

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-richmond-va-23231-9262?utm_source=google&utm_medium=lastmile&utm_campaign=9262

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 4.1 Star Rating from 150 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby Apple Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 150 Reviews )
      92
      20
      13
      8
      17
      Write a Review

      Loni Durant on Google

      image We visited the store on yesterday and let me tell u our phones had been off for awhile now so we got there before they open the young man open the the door with good morning what can I do for u today but before that he offered us a snack put the music on he made our trip worth it. Now I told him about our phones and what I could afford the first thing he said was let's just start over because the number u have is gone we both said OK when I tell u he made getting a new number and phone easy and the young lady also came in and she too did a excellent job helping her customers with they're phones as well they had great team work I would give them both a 10 for excellent customer service

      Willie Spicer on Google

      image Walked in and they automatically made my visit a total success..thanks

      Brian Slosjarik on Google

      image They were very nice and got you taken care of quickly. Excellent customer service.

      Brody Martinez-Edwards on Google

      image When did yall stop helping customers and start making them do the work for you? My wifes flip phone broke at no fault of her own. The screen went black in the crease where it folds so we came in to *hopefully* get her a new phone as this is her BUSINESS phone and she needs it to run her business. The girl spent all of 30 seconds before telling us we have to file an insurance claim. Then she sends us to a tablet to start the claim and moves on to the next customer all while my wife has NO IDEA what she's doing BECAUSE SHE DOESN'T WORK FOR TMOBILE. She still had questions but we were brushed off for other customers coming in. Absolute horrible customer service.

      Business Response on Google Jan 9th, 2024
      Hello Brody, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Brooklyn Zoo on Google

      image

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 150 Reviews )
      92
      20
      13
      8
      17

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Internet Service Provider Near Me in Richmond, VA

      T-Mobile Authorized Retailer
      11500 Midlothian Tpke #336
      Richmond, Virginia 23235
      804-794-9075
      ( 50 Reviews )
      Bandwidth Co
      1636 Commerce Rd
      Richmond, VA 23224
      (804) 233-3908
      ( 0 Reviews )
      T-Mobile
      9796 Midlothian Tpke
      Richmond, Virginia 23235
      804-327-8990
      ( 302 Reviews )
      Lombardi Communications & Imag
      1616 Westcastle Dr
      Richmond, VA 23238
      (804) 750-1580
      ( 0 Reviews )
      MRB Streaming Radio
      2209 Mandalay Dr #E
      Richmond, VA 23224
      804-593-8646
      ( 0 Reviews )
      Verizon Authorized Retailer, TCC
      3402 W Cary St
      Richmond, VA 23221
      ( 0 Reviews )
      Access Technology, Inc.
      403 Twinridge Ln
      Richmond, VA 23235
      804-320-8399
      ( 7 Reviews )
      T-Mobile
      11591 W Broad St Suite A
      Richmond, Virginia 23233
      804-793-8799
      ( 125 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading