Roberto's Auto Repair LLC
-
221 N Estill Ave
Richmond, KY 40475 - 859-624-0038
Hours
Chamber Rating
-
Robert Norton
Oct 16th, 2023 -
Marcus Johnson
Good place, nice man, good repairs cometed here. Thanks your road flagger
Oct 10th, 2023 -
Jake Mitchell
I cant rave enough about my experience with this shop! Joe was awesome! He got my bmw wagon in and out over a few days with a last minute repair. Robertos swooped in and saved the day! Thank you guys so much
Aug 8th, 2023 -
Jamie Ricker
I've used Roberto's three times. The first time was fine. The next time he had to rebuild my engine. He had the vehicle over 6 months, and we were told it was due to shipping delays of parts. He only called us once during this time. Any updates we received was due to us calling him. Two weeks before picking up the car, we were told a final price. When we were to pick up the car, it was significantly more than the final price we were told, but it was still close to the original quote from six months prior. Due to warranty, I had to take my car back after 1000 miles for an oil change. I was told it would only take an hour, but I ended up having to leave it overnight. When I went the next morning, Roberto asked if anyone had been under the hood since I had picked it up, but no one had. The engine cover had been put on backwards. He immediately went of the defensive saying no one of his staff or himself would have done that, and put the blame on me. He also continously was talking down to me like I knew nothing about cars. This was the final straw, and I will not take my car back or recommend him to anyone . Services: General repairs & maintenance, Engine repair, Oil change
May 30th, 2023 -
Douglas Hawking
Took my car there with a noise/rattle and an oil leak. After nearly $2000 dollars in work, that I was assured would fix the problem, I still go through 1.5 quarts of oil between oil changes, and Roberto refuses to own up to not getting the job done right. He now tells me it will be another $1100 dollars in labor, plus parts, to fix the problem that magically occured after I pulled away last time, that magically did not exist when he had it, and has nothing to do with the work he did. It is only 1 oil change from when he did the work. This developed immediately after I left he says. He refuses to make it right. I would never have agreed to the $2000 dollars of work if I new there was another 2k on the other side of it. DO NOT USE ROBERTOS
May 1st, 2023
Contact Info
- 859-624-0038
- (859) 624-0038
Products
- SAAB
Services
- COMPLETE SERVICE & REPAIRS FOR EUROPEAN & ASIAN VEHICLES
- COMPUTER DIAGNOSTICS
- HONDA
- MAZDA
- MITSUBISHI
- NISSAN
- SPECIALIST IN FOREIGN CARS & SMALL TRUCKS
- SUBARU
- TOYOTA
- VOLVO
Specialities
- DIESEL
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Roberto's Auto Repair LLC?
A The phone number for Roberto's Auto Repair LLC is: 859-624-0038.
Q Where is Roberto's Auto Repair LLC located?
A Roberto's Auto Repair LLC is located at 221 N Estill Ave, Richmond, KY 40475
Q How big is Roberto's Auto Repair LLC?
A Roberto's Auto Repair LLC employs approximately 2-5 people.
Q Is there a key contact at Roberto's Auto Repair LLC?
A You can contact Roberto Maranza at 859-624-0038.
Q What days are Roberto's Auto Repair LLC open?
A Roberto's Auto Repair LLC is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Roberto's Auto Repair LLC rated?
A Roberto's Auto Repair LLC has a 3.5 Star Rating from 46 reviewers.
Ratings and Reviews
Roberto's Auto Repair LLC
Overall Rating
Overall Rating
( 46 Reviews )Robert Norton on Google
Marcus Johnson on Google
Good place, nice man, good repairs cometed here. Thanks your road flagger
Jake Mitchell on Google
I cant rave enough about my experience with this shop! Joe was awesome! He got my bmw wagon in and out over a few days with a last minute repair. Robertos swooped in and saved the day! Thank you guys so much
Jamie Ricker on Google
I've used Roberto's three times. The first time was fine. The next time he had to rebuild my engine. He had the vehicle over 6 months, and we were told it was due to shipping delays of parts. He only called us once during this time. Any updates we received was due to us calling him. Two weeks before picking up the car, we were told a final price. When we were to pick up the car, it was significantly more than the final price we were told, but it was still close to the original quote from six months prior. Due to warranty, I had to take my car back after 1000 miles for an oil change. I was told it would only take an hour, but I ended up having to leave it overnight. When I went the next morning, Roberto asked if anyone had been under the hood since I had picked it up, but no one had. The engine cover had been put on backwards. He immediately went of the defensive saying no one of his staff or himself would have done that, and put the blame on me. He also continously was talking down to me like I knew nothing about cars. This was the final straw, and I will not take my car back or recommend him to anyone . Services: General repairs & maintenance, Engine repair, Oil change
Douglas Hawking on Google
Took my car there with a noise/rattle and an oil leak. After nearly $2000 dollars in work, that I was assured would fix the problem, I still go through 1.5 quarts of oil between oil changes, and Roberto refuses to own up to not getting the job done right. He now tells me it will be another $1100 dollars in labor, plus parts, to fix the problem that magically occured after I pulled away last time, that magically did not exist when he had it, and has nothing to do with the work he did. It is only 1 oil change from when he did the work. This developed immediately after I left he says. He refuses to make it right. I would never have agreed to the $2000 dollars of work if I new there was another 2k on the other side of it. DO NOT USE ROBERTOS
Overall Rating
Overall Rating
( 46 Reviews )Write a Review
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