Putnam Lexus

**A Fantastic Car Buying Experience at Putnam Dealer with Salesperson Todd** From the moment we began our car search, we knew we were in for a journey given the specific configuration we were after. We reached out to numerous dealers, but Todd at Putnam Dealer immediately stood out from the rest. His responsiveness and patience were unparalleled. Unlike others, Todd took the time to thoroughly answer our questions and proactively assisted in our search, ensuring we were informed every step of the way. During our visit for the test drive, Todd's knowledge of the vehicle impressed us. He was not only well-versed in all its features but also exceptionally clear in his explanations. What truly set this experience apart was his approach at no point did we feel pressured to consider other models, a refreshing change from the usual car dealership tactics. The test drive itself was an absolute pleasure, devoid of any rush or unnecessary sales pitches. When it came to discussing pricing, Putnam Dealer maintained a high level of transparency. They were open to reasonable negotiations, making us feel valued and respected as customers. The entire process, from initial contact to finalizing the deal, was swift and straightforward. We appreciated the lack of pressure typically associated with additional packages or add-ons. For anyone in the market for a new vehicle, we cannot recommend Todd and Putnam Dealer enough. Their customer-focused approach and commitment to transparency have truly set a new standard in car buying.
Mar 24th, 2024

Excellent service, pricing and product. Picked up my new Lexus ES300H from them this week. Moe walked me through the process and held my hand as a first time car buyer, and Taz handed over the car with care and attention, explaining every little detail. Manager David and business team are great too. Highly recommend!
Mar 12th, 2024

Had a blast working with John. He made buying a car fun. He was patient with all my questions and went out of his way to help me with everything I needed. If you're shopping for a car, definitely ask for John. He's the real deal!
Feb 29th, 2024

Bad experience with service department.
Feb 15th, 2024

AJ is a very approachable and generous person to talk to. He's very responsive and considerate of all options and discussions, and creates a really comfortable environment. We loved working with him as he made everything easier to figure out, and was really friendly. It was a very smooth experience!
Feb 5th, 2024