TBM Fire and Security
-
278 Tennessee St #8
Redlands, CA 92373 - 909-793-2194
Hours
Chamber Rating
-
Jessica Neakarse
Apr 8th, 2023 -
Tristan Murone
This review reflects a single individual of the company. As the son of Timothy Murone (Company Owner), I can say first hand that my father lives by the boy scout slogan "Do a good turn daily." I know he wants to provide a sense of safety and security for each customer and does his best to meet with each client.
Apr 12th, 2021 -
Sylvania Medina
For the most part they have been very good in trying to figure out what is best for our area. Its hard to get a strong signal so the challenge has been to our disadvantage. Not at all is it TBMs fault. We are switch service providers and we are going from there. Nothing but compliments on TBM experiences and service.
Mar 7th, 2021 -
Wijaya Sulaeman
We called them to fix a problem of our alarm system, their technician came then since can not fix the problem, they propose to replace the system with the new system. They also promised that they will not charge the visit trying to fix the old system if we agreed to install new alarm system with TBM. We agreed and let TBM to install new alarm system. We paid the new alarm system and paid the monthly service always on time but several months later TBM billed us $233.75 for their first visit to our office. We tried to remind TBM about their promise that they will not charge their first visit if we install the new alarm system with them, but TBM did not deliver their promise, they charged me their first visit for $233.75, which $20 is the fine for not paying the bill the moment they bill me $$213.75
May 15th, 2022 -
chris seebert
Terrible, horrible , dismal, abhorrent customer service !! Took 3 weeks to get a tech out to look at installing the alarm then when they finally made it out they said they didn't have the part on the truck and it was at the warehouse and they could come back out the next day , another 2 weeks went by without anyone showing up or calling . i got mad and called them and they said the tech must have lost the ticket . i told them i wouldn't use them now even if they paid me $ per month to alarm my business. the receptionist leaves early everyday and the owner is never there making it nearly impossible to get something scheduled . if you call after 3 pm a girl answers the phone and says the person you need to talk to already left for the day .
Mar 2nd, 2021
Contact Info
- 909-793-2194
Questions & Answers
Q What is the phone number for TBM Fire and Security?
A The phone number for TBM Fire and Security is: 909-793-2194.
Q Where is TBM Fire and Security located?
A TBM Fire and Security is located at 278 Tennessee St #8, Redlands, CA 92373
Q What is the internet address for TBM Fire and Security?
A The website (URL) for TBM Fire and Security is: http://www.tbmsecurity.com/
Q What days are TBM Fire and Security open?
A TBM Fire and Security is open:
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Q How is TBM Fire and Security rated?
A TBM Fire and Security has a 3.9 Star Rating from 8 reviewers.
Hours
Related Categories
Ratings and Reviews
TBM Fire and Security
Overall Rating
Overall Rating
( 8 Reviews )Jessica Neakarse on Google
Tristan Murone on Google
This review reflects a single individual of the company.
As the son of Timothy Murone (Company Owner), I can say first hand that my father lives by the boy scout slogan "Do a good turn daily." I know he wants to provide a sense of safety and security for each customer and does his best to meet with each client.
Sylvania Medina on Google
For the most part they have been very good in trying to figure out what is best for our area. Its hard to get a strong signal so the challenge has been to our disadvantage. Not at all is it TBMs fault. We are switch service providers and we are going from there. Nothing but compliments on TBM experiences and service.
Wijaya Sulaeman on Google
We called them to fix a problem of our alarm system, their technician came then since can not fix the problem, they propose to replace the system with the new system. They also promised that they will not charge the visit trying to fix the old system if we agreed to install new alarm system with TBM.
We agreed and let TBM to install new alarm system.
We paid the new alarm system and paid the monthly service always on time but several months later TBM billed us $233.75 for their first visit to our office.
We tried to remind TBM about their promise that they will not charge their first visit if we install the new alarm system with them, but TBM did not deliver their promise, they charged me their first visit for $233.75, which $20 is the fine for not paying the bill the moment they bill me $$213.75
chris seebert on Google
Terrible, horrible , dismal, abhorrent customer service !! Took 3 weeks to get a tech out to look at installing the alarm then when they finally made it out they said they didn't have the part on the truck and it was at the warehouse and they could come back out the next day , another 2 weeks went by without anyone showing up or calling . i got mad and called them and they said the tech must have lost the ticket . i told them i wouldn't use them now even if they paid me $ per month to alarm my business. the receptionist leaves early everyday and the owner is never there making it nearly impossible to get something scheduled . if you call after 3 pm a girl answers the phone and says the person you need to talk to already left for the day .
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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