Dickerson Hearth Products Inc

Aug 4th, 2021

This company does not respond to the emails I send. Installed wrong color on my chimney. Had to reorder and install. Had roof inspected and used wrong material on the cap. It was rusting and installed with roofing nails. Now it’s been almost a month after I informed them of problem still not corrected. Call today and said they would call me back. There salesman I purchased from does not respond. Joe Zajac
May 7th, 2021

After scouting over several different Hearth/Chimney services, I can assure you Dickerson has the most unreliable service in the Raleigh area. No other service provider that I attempted to work with had an automated telephone service; the others gave me direct lines and I had absolutely no trouble reaching them. With Dickerson, I called and left detailed messages over and over again and received no response. In my experience with home improvement projects, reliable communication between the homeowner and the contractor makes the difference between success and failure. A concerned homeowner will want to entrust their project to a contractor of the highest accountability. Dickerson is not that contractor.
Apr 27th, 2021

Feb 5th, 2021

Dec 17th, 2020