Subway

I have gone to this subway for years. It seems like they no longer value customers. Ever since they got new ownership they got terrible employees. All the good ones are gone. They served me extra short flat bread sub while charging me for a footlong. The sub didn't even compare to my other foot long sub in size.. I called the store. The employee that answered the phone told me she knew about the smaller flat breads. She put the manager on the phone that just wanted to argue about the size that he thought was a foot long. He said he measured it. I said well Its not a foot long. That's false advertisement. He asked my name then tells me they don't send out refunds. I don't see the point in asking my name I would have to come in after he got me all heated. Who would want to face such a argumentive employee? I already have medical issues and don't need to be arguing with people. He refused me a gift card or refund by mail knowing his screw up.. I had no intentions on coming back and I shouldn't have to after the money spent out already just to pick the sub up. When I ate this sub I realized the sub bread was so stale I couldn't chew it. I have all of my teeth too. The employees at this store refused to give me the owners number or the managers supervisor. I tried looking up complaint numbers for subway. But none was found. All I could find is a way to email franchise but heard no feedback after a few days since my complaint was sent. I will never go to subway again.
Mar 18th, 2024

Feb 19th, 2024

Jan 19th, 2024

Jan 2nd, 2024

Ordered two sandwiches ft long meatball and ft long bmt it tasted old and the meat was so slimy along with the green peppers was just disgusting the whole sandwiches would just discuss them meatballs was cold .
Dec 20th, 2023