Triton Stone of Portsmouth

Jul 31st, 2023

Sep 13th, 2022

As a realtor of 32 years, I have helped buyers and sellers choose solid surface counter tops many times along the way. This is the first time I have shopped for myself (to get my home ready to sell). Yes, I was content with my Formica counter tops for all of these years! My home is a coastal one and my heart was set on Fantasy Brown hard marble/dolamite/quartzite and often referred to as granite. I wanted stone with gray green blue veining & two slabs not less than 117" in length. Not an easy task. Corine at Triton Stone Group stuck with me and text messaged photos of every stone they had that might work, then updated the texts along the way until a photo of slabs she sent was close to perfect so I trekked from Virginia Beach to Portsmouth to see the slabs in person. The slabs was just what I was after and finally my exhausting search was over! I cannot say enough about how wonderful and kind Corine was to me throughout this entire process. As a business woman who deals with a lot of different people in various businesses, I was blown away by how patient and persevering Corine was. In fact, I don't think I've ever dealt with anyone that accommodating. I learned that Triton has warehouses in Raleigh & Richmond that they can pull stones from to be shipped to Portsmouth. Corine connected me with one of the staff in Raleigh who was kind enough to text photos of slabs there that might be good matches for my goal. (Kudos to Ms. Yosra in Raleigh who wonderfully & patiently assisted Corine in helping find the perfect stone.) At a time when customer service seems to be lacking across all types of businesses, this excellent experience reminded me of the kind of customer service provided in the good ole days. I give Triton Stone the highest possible recommendation and especially Corine and her Raleigh associate, Ms. Yosra, for going above and beyond what I ever expected.
Aug 14th, 2022

As a realtor of 32 years, I have helped buyers and sellers choose solid surface counter tops many times along the way.  This is the first time I have shopped for myself (to get my home ready to sell).  Yes, I was content with my Formica counter tops for all of these years!  My home is a coastal one and my heart was set on Fantasy Brown hard marble/dolamite/quartzite and often referred to as granite.  I wanted stone with gray green blue veining & two slabs not less than 117" in length.  Not an easy task.Corine at Triton Stone Group stuck with me and text messaged photos of every stone they had that might work, then updated the texts along the way until a photo of slabs she sent was close to perfect so I trekked from Virginia Beach to Portsmouth to see the slabs in person.  The slabs were just what I was after and finally my exhausting search was over!I cannot say enough about how wonderful and kind Corine was to me throughout this entire process.  As a business woman who deals with a lot of different people in various businesses, I was blown away by how patient and persevering Corine was.  In fact, I don't think I've ever dealt with anyone that accommodating.  I learned that Triton has warehouses in Raleigh & Richmond that they can pull stones from to be shipped to Portsmouth.  Corine connected me with one of the staff in Raleigh who was kind enough to text photos of slabs there that might be good matches for my goal.  (Kudos to Ms. Yosra in Raleigh who wonderfully & patiently assisted Corine in helping find the perfect stone.)At a time when customer service seems to be lacking across all types of businesses, this excellent experience reminded me of the kind of customer service provided in the good ole days.I give Triton Stone the highest possible recommendation and especially Corine and her Raleigh associate, Ms. Yosra, for going above and beyond what I ever expected.
Jul 18th, 2022

The secretary was submissive as soon as my husband and I walked in for our scheduled 3pm appointment to view quartzite. After a few minutes, it took me having to speak up to mention having the appointment, for she never inquired upon entry. When Heather became available, she wasn't able to answer any questions about quartzite, unaware of grade, nor was she aware of where the quartzite was located in the warehouse. It took me leading the way to find them. She reluctantly mentioned the stones across the street, but did not offer to show them. This wasn't our first visit to a quartzite vendor. We toured two others after Triton, and had a much better experience with MSI and CRS. I should've read the online reviews before scheduling the appointment. Very poor experience.
Dec 1st, 2021