All American Glass

Thank you!

Dear Howard,Thank you for sharing your thoughts about your experience with us. We appreciate your consideration and the opportunity to clarify a few points.We understand that scheduling appointments within limited hours can be challenging for some, especially for important projects like the one you mentioned. We regret any inconvenience this may have caused. Our goal is to accommodate as many clients as possible, and while we maintain specific hours for estimates and installations, we do our best to ensure they are convenient for a wide range of clients.Regarding your suggestion for a 4pm estimate, we certainly value your input and understand the need for flexibility. While we try to strike a balance between accommodating individual requests and maintaining operational efficiency, we do apologize if this was not communicated clearly to you during the discussion.Regarding communication, we deeply apologize if there was any lapse in our correspondence. Our intent is always to provide prompt and thorough responses to our clients' inquiries. We'll use this feedback to reinforce our communication processes and improve our service.We genuinely value your interest in our services and the potential partnership with your association. We believe in maintaining transparent and open lines of communication with all our clients. If you're open to reconsidering, we would be more than willing to connect again to discuss your project's specific needs and find a solution that aligns with your schedule.Once again, we appreciate your feedback and the opportunity to learn and grow from it. Please feel free to reach out to us at 954-968-5229 if you'd like to continue the conversation.Kind Regards,All American Glass954-968-5229

Thank you very much! We are happy to help.