Collinwood Nursing and Rehabilitation

Jan 3rd, 2024

Collinwood is a nursing home where employees see themselves as family members. CNA do a wonderful job , nurses the same . In this facility, you can't see staff from Agencies. The building is VERY clean , OMG !!! Staff member work as a team.
Jul 2nd, 2023

Medicaid doesn't give a lot of options, but The Collinwood was one of the few. My family member's health declined considerably after their move to The Collinwood. The staff continually ignored our basic requests and it was clear from visitation that my family member's healthcare needs were being ignored and they were not even having basic hygiene taken care of. But hey, if an emergency happens, don't worry! Their staff will be sure to NOT let anyone know and you will only find out after the fact when you receive a confused call from a hospital in the area asking questions about their care and what happened. Their inability to caretake and manage the most basic (comparatively) of health issues like Diabetes and high blood pressure is almost impressive to an extent. SO many hospital stays that were wholly unnecessary and could've been avoided with even just a fraction of tact or care from the facility. (Yes, even the administrative staff) My family opted for The Collinwood as opposed to hospice because we felt so much progress had been made at the prior facility. Unfortunately, we can all agree that choosing The Collinwood was the WORST decision we could've made. Maybe your family member will have a different experience, but I would look elsewhere if their stay here isn't fully self-funded. Level of care isn't supposed to differ based on your financial situation, but boy was it obvious that low-income patients are shoved to the side and ignored for "big-ticket" patients.
Feb 17th, 2024

Jun 8th, 2023

Sarah Bradley enjoys being at the Collinwood. I have lived here for years. I think it is #1 Nursing home in Plano! They take care of the residents here at Collinwood. The staff is excellent as well.
Feb 28th, 2023