Greenspoint at Paradise Valley

Aug 25th, 2021

Stayed in this apartment complex for 5yrs. Great location ,everything is available in a 1-2mile distance, efficient maintenance staff, friendly leasing office team and very well maintained bright complex. Will highly recommend this place.
Aug 14th, 2021

I only got to stay at Greenspoint at Paradise Valley for a few months but I loved every moment of it. I really appreciate the front office and maintenance staff for being so responsive, friendly, and helpful. My unit was in great shape, clean, quiet, and pest free. I love the mountain views all around the neighborhood. The complex is so quiet and peaceful with cool amenities and the people who live here are friendly. I'll miss living here but definitely recommend it to anyone who's searching.
Jun 23rd, 2021

This is the longest I have ever stayed at one complex. I love living here. The front office is always so friendly and quick to help out. The grounds are great and they have done some property renovations that have been awesome. One of the biggest reasons I have stayed is how amazing the maintenance staff is! I’ve had few issues, however even when I have had a tiny issue they are immediately on top of it and they always communicate with me in less than a couple hours to let me know when they will be coming and they are very prompt. All of the guys are extremely friendly and I don’t feel uncomfortable when they are in my home while I’m there. They are quick and extremely efficient! You guys are awesome! Thank you!
Jun 13th, 2021

If you value communication in the slightest, absolutely do not live here unless there is a change in management. I have had many issues with this management aside from communication, but I will focus solely on this aspect. Let me start by saying: Kenny (the maintenance tech who handles all work orders) has always been prompt, incredibly helpful, and kind. Kayla (the assistant manager who has not been working here for many many months now) was always very helpful. Everyone else might as well not even have a job here for all the good they do. Mission Rock (the parent company) and Greenspoint management will always do the bare minimum to make you feel like they're communicating but when it comes to the things that matter, they're nowhere to be found. There are water shutoffs what feels like at least once a week, and those are only the ones they communicate to us via text message. The reason I say that is due to the fact that I have gone many a time to turn on the tap only to find no water, despite no communication that there would be a shutoff. What really did it for me was just today, in fact: we were notified at 11:19 AM of the "possibility" of a water shutoff due to an emergency repair. Okay, emergencies happen. The next text message we received was at 13:28 to inform us that there would be jackhammering for this emergency repair. For the rest of the day, we didn't hear from the office once, so to be honest, between work and it becoming Friday night, I forgot about this. Then, about 20:00, I went to wash my hands after using the restroom and discovered I had absolutely no water. I peeked outside and saw there were still plumbing trucks. I called the emergency maintenance line to see if I could find out when we might have water again (as with many apartments I've lived in, the "emergency" maintenance line has you leave a voicemail and then you will receive a call back). That was near an hour ago, and I've yet to hear back from anyone employed by this complex. It's great to know I'm in good hands if my apartment were flooding or the A/C stopped working in the peak of summer.
Apr 12th, 2021